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Search for Routes Car Rentals in Chicago

Did not meet my expectations

Reviewed: Wed, Aug 21, 2019
About Routes: 7.7 /10
This is the second time I’ve booked at this location and twice they did t have the car I reserved and paid for. The counter representative was no help.
Dodge Grand Caravan image
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Full Size Van | Dodge Grand Caravan or similar

Relevant Reviews on Routes Chicago Airport

Delia Jonathan

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Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Sat, Jul 21, 2018
About Routes: 6.0 /10

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Sat, Jul 6, 2019
“GREAT”
About Routes: 10.0 /10
everything went smooth and the car was clean as a pin great experience no problems
About QEEQ: 10.0 /10
Had an issue with the discount codes but finally got that resolved rest went fine

D.Sears

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Wed, Jun 19, 2019
“Excellent price, no problems.”
About Routes: 9.3 /10
Arrived around 7:00PM on a Saturday. The gentleman at the counter was very friendly and helpful, but kept getting distracted by phone calls because he was the only one at the counter. When we finished our check-in, he ran all the way through the lot to pull our car up. I could tell that he felt badly that it took so long - not his fault. Excellent service on his part.
About QEEQ: 10.0 /10
Worked as expected.

UNHAPPY EX-CUSTOMER

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Full Size Van | Dodge Grand Caravan or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Wed, May 8, 2019
“I WILL NEVER AGAIN USE EASYRENTCARS.COM EVEN IF THE RENTAL IS HALF THE COST”
About Routes: 2.7 /10
THE STAFF LACKED TRAINING IN ALL ASPECTS OF AUTO RENTAL AND CUSTOMER SERVICE. IT WAS OBVIOUS THEY HATED THEIR JOBS AND CUSTOMERS.

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Intermediate | Toyota Corolla or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Feb 5, 2019
“Waste of time”
About Routes: 2.0 /10
no. it's an old broken down vehicle that was dirty and full of snow that took forever to get and forever to return. Sucked!

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