The first of many

Pretty good

All went well, friendly staff.

Very user friendly app.

Unexpected and unannounced fees of €50 due to arrival at 10:30 pm !!

Had to wait for courtesy shuttle bus ....a little disconcerting as worried about not being picked up. Wait to complete documents was exaggerated as only one member of staff (the other had to return to the airport as vehicle didn’t have sufficient room for all customers).

Platform ok. No price drop. Having used numerous hire car providers it can be quite a daunting experience when choosing a provider and the mechanics of picking up and returning the vehicle. Communication especially when explaining any potential extras is so important. It is essential that everything is clearly explained in the T & C

The car booked was not available and I was forced to take a 9 seat minibus for the first 2 days of the holiday, stopping us from doing what we wanted to do on those days. Once I had swapped to the correct car it was all perfect but this had been spoiled a little by the first experience.

All perfect!