Adequate minus the half tank fuel.

The staff at the counter were really friendly and helpful.

My English is really basic—just everyday phrases—so it’s hard for me to discuss the details of a rental with staff. Using this rental platform really helped bridge that gap. But in reality, some issues are still hard to handle on the spot. For example, when returning the car, there were only one or two staff members and a ton of vehicles. They were extremely busy, so there was no chance to talk through any questions. If you go back to the counter, you have to queue all over again, and when you’re rushing to catch a flight, you simply don’t have the time to stand in line and ask for help.

Satisfied.

The queue for picking up the car was a bit long due to many rental customers, but the process was smooth and they informed me of everything without any hard selling.