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Live chat Email us Service Code: 1676873173
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Bad!

Reviewed: Wed, Aug 28, 2019
About Keddy by Europcar: 7.0 /10
We had to return the car and exchange it for a new one after one hour. Brakes were not working properly and tires needed air. The client service telephone line was completely useless. The Europcar representative that checked us in was careless and didnt explain the insurance conditions properly.
Mini | Fiat 500 or similar

Relevant Reviews on Keddy by Europcar in Italy

Caro

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Compact | Peugeot 308 Estate or similar
Reviewed: Mon, Aug 5, 2019
“Watch out for extra charges when you pick up your car.”
About Keddy by Europcar: 7.3 /10
Counter staff extremely helpful.
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V.Gherardi

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Compact SUV | Renault Kadjar or similar
Reviewed: Thu, Jul 11, 2019
“Extremely expensive”
About Keddy by Europcar: 10.0 /10
Hidden costs. Poor value for money. £100 over estimated (and prepaid) costs. Never again!
About QEEQ: 10.0 /10

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Premium | Mercedes-Benz C Class or similar
Reviewed: Mon, Jun 10, 2019
“An excellent vehicle with easy pickup and drop off.”
About Keddy by Europcar: 9.7 /10
A straight forward process.
About QEEQ: 10.0 /10

a.levenberg

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Economy | Renault Clio or similar
Reviewed: Sun, May 26, 2019
“Europcar staff at counter and on parking lot could be mor freindly .”
About Keddy by Europcar: 7.3 /10
waited about 30 min. to finish the booking. only 2 are at parking. if you want some explanations regarding the car you have to wait or look for them.customer service could improve.
About QEEQ: 8.0 /10
it was ok.

C.Little

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Full Size Van | Volkswagen Caravelle or similar
Reviewed: Thu, Apr 18, 2019
“Was not given the car I booked and paid for. The one I got I had to return due to faults.”
About Keddy by Europcar: 8.0 /10
I booked a 7 seater car as I had 6 people in our party. I was given a long wheel base 9 seater mini bus. As soon as I drove it it was clear that the brakes needed repairing. I went straight back into the office but the representative had gone and closed up. I phoned the next day but no answer and finally got through the following day and returned the vehicle, not for a 7 seater as booked but another large minbus. Where we were staying in Rome this was a real problem as we couldnt get the van on the driveway. Please, if someone books a people carrier can you not give them a large bus which struggles to park or get down very narrow lanes. Thank you
About QEEQ: 10.0 /10
Good

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