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Live chat Email us Service Code: 1625872308
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Car too big

Reviewed: Sat, Aug 31, 2019
About Keddy by Europcar: 6.0 /10
“Car” a lot bigger than expected - given a Fiat Ducato (9 seats) rather than the advertised VW Caravelle (7 seats) “or similar”. In my view 9 seaters should be in a different category - unbelievable that something like a Ford Galaxy is in the same set of ACRISS/SIPP codes as a massive Ducato! Asked but they did not have any smaller 7 seater available. Very challenging to drive and park due to the excessive size. Long wait in queue at pickup, but staff friendly and to their credit they didn’t do a hard sell on extra insurance when I explained I already had other excess cover. Also good that they didn’t try the usual hire company trick of trying to charge for spurious damages on drop off (it already had a lot of existing scratches)
About QEEQ: 8.0 /10
Full Size Van | Volkswagen Caravelle or similar

Relevant Reviews on Keddy by Europcar in Italy

MC

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Mini | Fiat 500 or similar
Reviewed: Mon, Nov 27, 2023
About Keddy by Europcar: 8.0 /10
Good fast and efficeint service at pick and drop off. will definitely use again
About QEEQ: 8.0 /10

L.Pitkanen

View more >
Economy | Peugeot 208 or similar
Reviewed: Sat, Oct 8, 2022
“Good for value”
About Keddy by Europcar: 9.0 /10
I booked a Peugeot 208 or similar and received a Skoda Fabia + A very short walk and easy access to rental station at Verona Airport. + At the counter service was smooth. + Third party insurance was accepted without further questions. + The final invoice was received very quickly - The staff did not present or check the car during pick-up or drop-off. - The fuel policy was full-to-full but tank was 7/8 at pick-up. - The car made vibration when driving over 80kph
About QEEQ: 10.0 /10

View more >
Convertible | Audi A3 Cabrio or similar
Reviewed: Tue, Aug 27, 2019
“great car good price”
About Keddy by Europcar: 8.3 /10
it would be useful to know that you need to go to the Europe car pick up ahead of time as we had been looking for a company called Keddy
About QEEQ: 10.0 /10

G.Beacom

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Economy | Fiat Panda or similar
Reviewed: Fri, Aug 16, 2019
“Easy and stress free experience.”
About Keddy by Europcar: 9.0 /10
I was a bit sceptical about hiring a car in Italy as this was my first time to Italy but nothing could have went more smoother than this experience. No hidden extras or nasty surprises to our bill when we got back home so could not be happier, the car was nearly brand new and a joy to drive.......Thank You
About QEEQ: 10.0 /10

View more >
Economy | Renault Clio or similar
Reviewed: Wed, Jun 5, 2019
“Good service with some annoying hangups on europcar side”
About Keddy by Europcar: 8.3 /10
I was charged 36€ extra for no reason I am yet to discover, impossible to get them on the phone and rectify the problem
About QEEQ: 8.0 /10
All fine so far

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