Happy Customer

Pickup and return were very convenient. I purchased full insurance, so there were no worries when returning the car—just left the keys and walked away. However, the hybrid CX60 was extremely hard to drive without electricity. Also, the left front tire was underinflated when picking up the car, and I couldn't locate the puncture on-site. The store staff fully inflated it, and I drove off. Two days later, the pressure dropped to 1 bar, and I quickly found a roadside repair shop. Turns out, there was a nail in the tire from the start. I had to pay 30 euros for the tire repair myself.

Except for not getting the desired model, everything else was fine. During the car pickup, they just asked if I wanted insurance, and after I said no, they didn't push any further. Charging electric cars in Europe was easier than expected, but electricity costs in Italy are higher than in Switzerland, France, and Germany.

Pretty good, except that the car cannot be picked up earlier. I arrived more than 2 hours early, so it's more reasonable to set the pickup time within 2 hours after the flight lands to avoid waiting aimlessly at the airport.