The car had a lot of scratches but I took pictures and they were efficient in checking it was all ok.

Explanation of where the pick point was, could have been better

I advise not to rent from this company, although the prices are attractive. Between 8 p.m. and 8 p.m., a € 35 surcharge is requested to pick-up or bring the car. This while they advertise as a rental company for Faro Airport! Picking up after 8 p.m. is a real problem because they have 1 employee at the office. In my case there was a waiting time for more than an hour and a half. They give me a different car than ordered and the car was parked in a dark corner and the gas tank was not full. The car had to be inspected in the dark, so that a small scratch on the bumper was not noticed. When returning the car a few days later, the employee immediately walked up to the almost invisible scratch on the bumper and said that this would cost € 215,-. There was nothing to argue against this because the damage was not mentioned on the form! The car rental for 5 days actually came to € 300. It's better to rent at a famous brand such as Herts or Europcar, to prevent disappointments afterwards

We booked 2 cars and the whole experience flowed without a hitch. A+++++

First class service, great operation, no improvements needed just keep doing it

I was expecting to rent a Mercedes Vito but I was disappointed when we were given a Renault minibus not what I had paid for. And the van was not in great condition.