What you pay is what you get

at pickup car had more damage than on the paperwork provided and staff refused to inspect it with me to identify additional damage. On return they were only willing to issue a verbal ok and it took 20 minutes of arguments to get a signed piece of paperwork. they still refused to confirm that the car was full of fuel

Although I had documents saying amount due at airport as 0 I still had to pay a fuel surcharge of €24 (or they refused to give me the car) plus the incessant pressure sales techniques from Goldcar to take their insurance. Booked a Ford Focus got a Seat Leon which was smaller than anticipated

Booking was easy and the automated price drop re book is fantastic

As expected - have used them before and consistently good - worth remembering to check your car for any scratches etc before leaving the airport.

Upgraded me without asking. Put my signature on the hire contract without me actually signing the contract Complete charletons. Back now 3 days and still waiting for my money to be refunded on my credit card

Car was a right banger with that many scratches and dents I went back into airport to be shown the paperwork showing all the marks. Got told I needed to pay 8% tax on vehicle and airport tax. Cost me £152 and was told if I didn’t pay that the car hire would be void after 6 hours. So had a choice of either paying it or standing there for 6 hours then not getting car. I have since received £117 back for fuel. When picking up my mother in law asked a few different car hire companies about this tax and they said they had never heard of it. NEVER AGAIN WILL I USE GOLD CAR.