All good other than Goldcar

at pickup car had more damage than on the paperwork provided and staff refused to inspect it with me to identify additional damage. On return they were only willing to issue a verbal ok and it took 20 minutes of arguments to get a signed piece of paperwork. they still refused to confirm that the car was full of fuel

Gold car are the worst company I’ve used. Having been going to the same destination for 30 years, I’ve never experienced any one as rude as Lorenzo at Goldcar. Despite informing him I already have insurance, he called me a liar and insisted I paid extra (which I didn’t of course). Avoid this company like the plague, they are just after your money. A good 1.5 hours of our holiday was wasted speaking to this rude little man.

As expected - have used them before and consistently good - worth remembering to check your car for any scratches etc before leaving the airport.

We couldn’t get the car we had paid for as gold car wouldn’t accept the insurance so we had to pay another £175 or they would charge our credit card £1400 which we would get returned to us within 30 days . This is totally unacceptable and for this reason we will not recommend your company and will not be using again

As above

I was charged an additional €36 upon collection and was told that this was taxes that needed to paid which I was not expecting.