Easirent Dublin Airport Review: Pickup/Drop-off Acceptable, Cleanliness Excellent, Customer Service Ac......

r.mehra

Ireland

Reviewed: Sat, Sep 28, 2019

About Easirent: 6.7 /10

Our flight was delayed and the girl stayed late to allow us to collect the car which we thanked her for and appreciated. However, she spent a lot of time then trying to sell us insurance we didn't require and attempted to use scare mongering techniques. When we dropped the car off on the last day, shortly after the opening time, she was unable to provide any advice or help with getting to the airport. The airport shuttle didn't show up and she had no idea about it nor any taxi numbers or advice. The website stated there was an airport shuttle and she knew nothing about the company nor times and didn't know how to contact them. She was very unhelpful and off-hand We found taxi numbers online however there was no availability to pick us up. When we asked to speak to the manager and said we would have to complain, she told one of the employees to take us to the airport as he was going in the direction of the airport as he was leaving.

About QEEQ: 8.0 /10

Economy | Ford Fiesta or similar

5-day rental

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A.Knight

Ireland

16-day rental

Standard | Volkswagen Passat Estate or similar

Reviewed: Tue, Jan 7, 2020

“On current experience I’d go to a hire company that provides the car class booked.”

About Easirent: 6.3 /10

Was told the class/size of vehicle I booked wasn’t available, hence I had to leave a bag in Dublin with relatives. Witnessed the same routine with another customer when I returned the vehicle, which makes me wonder.

About QEEQ: 7.0 /10

P.Kearns

Ireland

3-day rental

Economy | Ford Fiesta or similar

Reviewed: Thu, Jul 25, 2019

“Horrific. Never again”

About Easirent: 4.0 /10

Ended up having to fork out an additional £92 when we had only paid £52 for the rental as wouldn't accept the credit card as a deposit, although more than happy to accept the same card for more money!! Tried lying about a clearly rusty scratch which was on the car ehen we picked it up. Luckily we had taken photos before we drove away with it. My cousin also picked up a car at the same time as us and had nothing but problems. They also attempted to accuse her of causing damage which was already there. Absolute cowboys. Wish I had read reviews before I booked

Ireland

9-day rental

Intermediate | Kia Optima or similar

Reviewed: Tue, Jul 16, 2019

“Ridiculous asking for proof of address and payslip without notice”

About Easirent: 9.0 /10

Over 69 mins providing proof of address and payslip without prior warning. Person before mr had same problem. Ridiculous and should be compensated

Ireland

1 days rental

Mini | Fiat 500 or similar

Reviewed: Thu, Apr 25, 2019

“Good Car - pick up point and drop off point not clear in the instructions”

About Easirent: 7.0 /10

Car excellent Bad communication about difference between Car Insurance / Rent a car company. We hire car with this company because Web site offers 13.95 by day. I paid by credit card 13.95 however when were in the meeting point the staff tell us to pay 49 euro for hire car by day.

S.Mudannayaka

Ireland

3-day rental

Mini | Fiat 500 or similar

Reviewed: Fri, Jan 25, 2019

“Very scary”

About Easirent: 9.3 /10

When picking up the car the guy at the counter painted a very scary picture of insurance situation and informed me that to be fully insured I need to purchase very expensive insurance. I know this is his job and everything he said was accurate but I found it very scary. And the whole process took too long. When I dropped off I found the guy accepted it was rude. He dropped me off at the airport by double parking and gave me a "safety first" advice when I was going to get off from offside of the van. But because he double parked, the near side was equally dangerous.

About QEEQ: 10.0 /10

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