Great experience, would (and have) use again

The car was good - paid for an upgrade to give us an additional driver. Delayed at collection due to their internet not working well. Upon dropoff they found a long scratch that could have been there at pickup or may have happened during the rental (it directly lined up with the crease at the base of the doors) - I certainly didn't hit anything but it could've been done when parked some time. Not dissing them on this, luckily my insurance paid the amount in full that I was charged. They are generally fair about rentals and scuffs/dings - I would definitely use them again