Nice experience

It was my first time using National, so I was extra cautious. When the car arrived, I took many photos and videos to record everything. The staff at the counter were very polite. During the car inspection, as with other rental companies, there were minor scratches on the car and wheels. The staff was very helpful and quickly documented the noticeable scratches and reassured me not to worry since I had photo records. Returning the car was also quick. The staff mentioned that the 10,000 ฿ deposit would be returned within a week, but it took two weeks for the bank to process the refund. I will definitely use them again.

Good

Good

The car received was not the same model as the one we booked. I booked a nissan march but in the end got a nissan almera. The car had quite a few scratches, the audio system had some problems connecting to phone using cable.

The car was great! Staff was very friendly and patient too as I try to speak with her in English. Thanks for the hospitality and thanks for the car!

Great app overall. First time renting a car for a trip in my life and it went so smoothly. Price drop alert sadly did not really do much for my case since I booked it two days before renting. However, great feature too! Makes me feel at ease while booking. Keep up the good work!

The service at National was good. No issues there. Quick check-in, then waited just a while to be brought to the carpark to inspect and pick up the car. The car was just alright. It was a bit scratched up and was a 1.2L so it was tough getting up some of the hills in Phuket. I had rented cars in Phuket before and it seems that the local agencies had newer cars.

Easy comparison for car rentals, resulting in great value. Also, the car insurance costs are reasonable too.