40 minutes wait , but received a complimentary upgrade

Very good

All requirements were fully met. The car pick-up process took less than 20 minutes, and they even assisted us in finding our vehicle. The whole process was smooth and pleasant.

Specifically paid extra for Toyota RAV 4, but received FORD ESCAPE. Which were cheaper to book. Receptionist treated my like an idiot - "it's basically the same car". Take it or leave it. Windshield was chipped even though I was assured car had no damage and I had to explain myself during the drop-off.

Staff were great, car was great although not the sedan we expected, extremely easy drop off and pick up.

Booking was easy, was a bit concerned by the style of the emails I received as the fonts and format of them looked a bit scam-like, however this turned out to be unfounded as qeeq were great and have good tips and advice.

Staff was very helpful and made the process seaming and smooth.