Good prices but don't expect professional services.

KIA vehicle has some problem when it climbed high degree road. It was not much power to uphill.

The shuttle service from Vancouver airport to Routes was not good. I called 3 times over the course of an hour to ask about when a shuttle vehicle would be coming. When it finally arrived there was a large crowd needing a ride to Routes and only a small vehicle able to carry maximum 4-5 people. It was difficult to figure out who was there first. You need more frequent shuttles based on your bookings and bigger shuttle vehicles to accommodate more than a single person per booking.

The rental process on Routes is different from all other companies I used until today. They ask for the Insurance contract and don't have one to offer. The line on the pickup and return was big and all because of this strange requirements that delays the process and irritate costumers. I could get the car with my Brazilian license, but my friend couldn't with his license from El Salvador... We didn't understand the policy for rental, it just doesn't make any sense.

Could not get a rental, after waiting in line for almost 1.5 to 2 hrs. Very disappointed. Just a waste of time.

Like: Cheap and clean car
Dislike: Shuttle there and back to airport took longer than I would’ve liked.