On collection the type of car rented not available offered upgrade to salon wanted a higher car for ease of getting in and out which was unavailable.They then tried very hard to sell me extra 3rd party insurance at 14£ a day for 30days this selling pressure after a long flight I could have done without.The attitude of the staff was very poor then had to go to other terminal to pick up car I will definitely never use advantage again.I have been visiting USA for 30years and this was the worst rental company I have ever had the misfortune to book with

Should vet rental companys better

Car was terrible. Was a diesel so finding a gas station to fill up was hard. The heat did not work, the plugs in car did not work, and the check engine light was on pretty much since after we pulled out.

The Advantage staff at the counter insisted that I need to buy their insurance despite of having super cover insurance and telling me that the police will fine me for not having proper insurance, after I denied he started showing a very bad attitude. I was given a smaller car, dirty and involved in an accident. This is a second time having a very bad experience with Advantage.

Everything was excellent.

Very disappointed with the woman who served us, very rude with a bad attitude.

Everything was great - except we were told we would have a free second driver and were charged. The only way to be refunded was to go down to the main counter - which was very inconvenient when trying to get an international flight with 3 small children. I would have given 10/10 but I felt not being refunded was unfair.