value for money

Overall service was quite satisfying. Since I purchased full insurance at the store, it was more expensive but gave peace of mind and saved trouble. The return process involved hardly any inspection. They even upgraded me to a Camry for free. The car was relatively new. They are now part of Hertz! Overall, I was happy with the experience.

Staff at pick up were a little rude. Admittedly we arrived a little early but were told we had to wait outside in the heat until our allotted time.

ACE have been great - the only slight critique is a small amount of confusion around the link between Hertz and ACE when it came to resolving the mechanical issue we experienced (which was dealt with quite well in the end thank you).

Great!