Got what I wanted price was good

Counter staff were very kind and helpful with assigning me a car which suited my needs

Everything ok with Hertz. Good staffing.

I was fairly disappointed with Hertz upon return of the vehicle. They charged me for fuel although I had completely filled the tank prior to returning vehicle. I had to track down the manager of the gas station to get a receipt as proof of fuel purchase and threaten to call my credit card company before the almost $30 charge was removed. That’s fraud on their part and a waste of my time to fight it.

I was pleasantly surprised with this company. II had actually never heard of the company prior to booking this trip. They had the lowest price for my class of vehicle by $200. I was skeptical that the transaction will go through without some false charge on the backend. I am happy to report that, over 30 days later, the transaction went off without a problem.

Manager at Hertz tried to fix a huge mixup that happened with my reservation,I ended up having to rent a van even though my reservation said I was going to get the 12 passenger transit..was there for a little over two hours trying to get things figured out but Dwight was able to make it work

Like: Great return service - Nathan was excellent.
Dislike: Pick up - service not as efficient as it could have been.