Overall I wish the car can be cleaner

The car was the cheapest in the search list so expectations were low to begin with. However the car sounded like it was ready to fall apart and struggled a lot when taking off at lights (even though it was only 1 year old and had 32000km on it)

Car was great value for money, no issues. Counter staff service was good too. Main issue was not being able to find the pick up area as it isn't advertised at all that Alamo is part of Enterprise!! Spent a long time wandering round airport confused.

Great, easy to use.

Bad signage for Alamo. Didn’t know where to go. It’s enterprise? Redspot? Alamo? Not clear enough signage

We waited in line for 30 minutes and by the time we were seen, it was already later then the time we booked the car for. Alamo told us they had a car but needed to go clean it first so it would be even longer. We couldn't wait as we were hurry to get to our destination so took the car not fully cleaned which was fine luckily - the man at the desk said to bring the car back at 6/8 (three quarters) full of fuel due to the inconvenience of the car not being clean which was great. On returning the car, it was 7/8 full of fuel and the man there questioned us and we stood around for 10 minutes trying to explain what had happened and that we didn't have to bring it back full. He eventually took our word for it but it was frusterating that nothing was documented online to support this information. We have another booking with Alamo in a few weeks and think we will cancel due to the service.

Read some less than inspiring reviews before I booked. MY experience was excellent. Quick easy collect & drop off .. what more can one want?