Very good, but Italians have a bit of a language barrier with English.

Машина новая чистая. Имела недокаченные колеса и нет омывателя стекла и ад блю заканчивался.

Counter agent at Treviso airport was fantastic, absolutely wonderful--- helped me call a credit card company and was incredibly kind and relaxed. The first car had an engine problem as soon as I started out from the airport, and had burning smell. I returned in five minutes, and the mechanic/drop off agent inside the garage yelled and me and called me an idiot, said I did not know how to drive a car and I was ruining his day. Two other rental company agents were there, and clearly saw the car problem, told him to calm down. I went back inside to speak with the rental agent and change cars--- he was wonderful and explained that the company has problems regularly with the gentleman outside. I was able to drive away with a much better, safer, well-running car, but only after the same garage employee said some horrible things to me and threw the new car keys at my face. What happened? I have purposefully chosen Sicily By Car for this important rental, as I have always had good experiences. I will, sadly not rent again. unbelievable, at Treviso.

I had an amazing good deal with pick up at one location and return at another for cheap price. counter service was poor since there was only 1 person on a weekend day at the main station, so we waited 1 hour, but ok they upgraded me and gave me an amazing car with only few scratches. Highly recommended - but be aware of the fine print in the contract

all smooth