Great Rental All Round

Fox Rental insisted to charge additional insurances that were optional and threatened of canceling my rental if I don’t accept them !! Will never use Fox Rentals again !

I was quoted 900 dollars and ended up paying 1450, with lots of hidden stuff impossible to understand from the invoice. I have already filed a complaint

Booking process was easy, but I ended up paying way more than I was quoted. I have no idea whose fault is that but you should make sure what you quote is actually what people pay

Lot of extra charge The price will be doubled after this charge And no any company refund the deposit Relly really bad experience

Not easy to contact customer service in airport for any reason

The price shown on online booking was different from the counter.

none

the FOX counter staff really tried to overcharge me. First, he did it by selling us gas plan. Then insurance. Then he simply charged on my credit card an amount that was more than what I was supposed to pay. I had to show him my confirmation to say that I only needed to pay $132US. I was charged a deposit of $150US (which is OK because it is a deposit). This was supposed to be refunded to me after return. I just checked my credit card statement. I only got a refund of $18CAD. I now need to contact FOX and Easy Rent Cars to get refund of full amount of $150US. All this is quite annoying.