Been 1 month and still waiting for deposits to be returned. Been on website and says don’t chase us up for deposit returns. If you send an email it says manager will reply with 14 days. What sort of service is this it’s 2019 not 1944

They only had a nine seater minibus for me when I’d booked a medium sized car but luckily one was returned late so I didn’t have to drive around London in a minibus! Counter staff were good and I enjoyed driving the Renault Captur. Rental was cheap but Easirent was hard to find and you need to allow an hour to get there from Gatwick Airport. I’d use them again now that I know where they are and how to get there!

Never use anyone else for your car hire booking!

The car had some minor problems (squeaky clutch pedal, satellite locator that unstuck regularly from windscreen) Staff are not overly helpful and you have to be very careful about extra costs and inflexibility (any modification to rental agreement costs a lot) Very infrequent bus shuttle to airport makes delivery highly stressful

be very careful and take lots of pictures when picking up the car

excellent service

I got a confirmation that I had my hire car. Then called them after my flight and they said they had no cars. I had to call my brokers. It was a nightmare.