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Live chat Email us Service Code: 4019310173
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Reviewed: Tue, Dec 17, 2019
About Keddy by Europcar: 6.3 /10
Had flat tire europcar could not find same or bigger car and I had to spend all day to find smaller car and half day to go from campitello to trento to get the smaller car instead of sending new tire the same day for the original car.
About QEEQ: 9.0 /10
Standard | Volkswagen Passat Estate or similar

Relevant Reviews on Keddy by Europcar in Italy

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Luxury SUV | Audi Q5 Hybrid Automatic-hybrid or similar
Reviewed: Mon, May 16, 2022
“not a good experience”
About Keddy by Europcar: 4.0 /10
they have given us the wrong drop off location even though we hav asked for it and confirmed by the staff however, the location was 45 min away from where we requested the drop off and staff said that qeeq designated the drop off location. the car was damaged in several locations around the body

J.Henry

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Mini | Smart Forfour or similar
Reviewed: Tue, Jul 2, 2019
“Frustrating - reasonable price, nice car but horrendous service on pick up and over the phone”
About Keddy by Europcar: 6.0 /10
Wait time and customer service upon collection were both the worst we have experienced. Stating collection is "in terminal" is very misleading as you have to use a bus to the collection area. Car was clean and in good condition, exactly what we needed for the trip. Rental was reasonably priced.
About QEEQ: 10.0 /10

Tony M - Australia

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Economy | Fiat Panda or similar
Reviewed: Thu, Jun 27, 2019
“Terrible condition of vehicle. Tank not filled. Very dirty. Could not easily check car condition.”
About Keddy by Europcar: 4.3 /10
Car was very dirty. Tank not full. Pickup in Rome was rushed. Staff were rude. Long wait. Unable to check car condition properly due to poor lighting and dirty condition of the car. When car was returned they hit me up for damages which may have been pre-existing. Unsure as the damage was camouflaged by the poor and dirty condition of the car. Very stressful experience all round! Charged an exorbitant excess for what looks to be very minor damage. Felt ripped-off!
About QEEQ: 8.0 /10
Booking was great. No probs.
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Wagon | Renault Megane Estate or similar
Reviewed: Sat, Apr 27, 2019
About Keddy by Europcar: 3.0 /10
we got and old 500l Fiat (more than 60.000km and a lot of small damages very poor engine ), not the expected wagon we reserved
About QEEQ: 8.0 /10

N.Godbole

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Economy | Fiat Panda or similar
Reviewed: Sat, Aug 18, 2018
“Good for couples... Small car and good mileage”
About Keddy by Europcar: 10.0 /10
Like: Car gave good mileage...it was equipped with snow chains and reflector jacket in case of any emergencies
Dislike: Car was by default set for Italian language which was little tricky to change back to english..
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