Very satisfied, the English communication was smooth.

Budget is great for all care hire needs, the branch in Coimbra Stadium does struggle a little when it is busy as they only have one computer in use, but it is only a minor issue for us. I received a great upgrade and just had to wait a little bit extra as the previous client left an empty petrol tank, but that’s all. I keep renting here as the people are great and the price is unbeatable.

Easy, fast and smooth as ever, especially since Apple Pay has been added to the payment options! Big plus for me!!

The wait for pick up was very long with no waiting area. The agent who served me did not clearly explain the rental agreement and I was wrongly charged 350 euros more that what I was expecting as additional extras were added without explanation. Agent at the drop off was sympathetic to my circumstances, but unable to help.

Budget is a budget company, understaffed, cars which are generally not clean (seats, floors and windows are hardly given attention) and upon return the office was closed resulting in dropping off the car key at the dry cleaners. Safe to say that I had to follow up regarding the hold and money I paid for the fuel using my credit card.