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Search for Europcar Car Rentals in Auckland

Won’t use europcar again

Reviewed: Sun, Jan 5, 2020
About Europcar: 8.7 /10
We arrived to find the car we had booked wasn’t available They offered us an “upgrade” to a compact car or the 8 seat people mover we ended up with When asked about the car we booked we were told it wasn’t available and the only cars available were the compact and a couple of people movers. We ended up taking the people mover as we had two small girls with us The booster seats that I had emailed to confirm that they would be installed had to still be installed before we could go to the car It was a stressful start to our holiday and some people in line wouldn’t have been getting a car at all
Suzuki Vitara image
Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Medium SUV | Suzuki Vitara or similar

Relevant Reviews on Europcar AUCKLAND INTERNATIONAL AIRPORT

Mike Miler

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Small SUV | Kia Niro or similar
Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Mon, Jan 27, 2025
“Eruopcar Auckland is SCAM”
About Europcar: 2.0 /10
NEVER AGAIN EUROPCAR! They are saying we returned the car damaged. But we didn't. Anyway, they charged us more than 2000NZD 3 weeks later!!!! Calling them didn't get me anywhere as they only had the information "it's damaged". Sorry. The department responsible for this is not available. Get Europcar out of your system!
About QEEQ: 10.0 /10

Phyllis Morgan

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Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Mon, Jun 10, 2024
About Europcar: 8.0 /10
Not bad overall. However, the staff at the counter described the car as brand new, but upon inspection, we found five minor damages. After taking photos and discussing with them, they asked us to email the company, which I found unsatisfactory.
About QEEQ: 10.0 /10

Truda Jones

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Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Fri, Mar 27, 2020
About Europcar: 10.0 /10
Very good
About QEEQ: 10.0 /10

Archibald Samuel

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Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Mon, Apr 30, 2018
About Europcar: 10.0 /10
Very professional

Christian Kelbrick

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Medium SUV | Suzuki Vitara or similar
Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Tue, Sep 17, 2019
“Disappointing. I have raised a complaint about Europacar.”
About Europcar: 6.3 /10
Disappointing. I have raised a complaint about Europacar. I arrived an hour early to pick up car and was told it was not back yet nor cleaned you have to wait. I was told that they have a small fleet of cars at the moment. I did not have much confidence at all in what I was being told. At 623 I got another Car (as nothing else in same class and was offfered a volvo or mercedes at increase costs) but still no sign of mine. So there seemed little possibility it would be back on time so why risk fighting Auckland traffic.

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