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Very good, after the pick up issues

Reviewed: Tue, Jan 7, 2020
About ACE Rental Cars: 8.3 /10
I’ve already explained to Ace that their pick up processes are inadequate but the car was very good value for money
About QEEQ: 10.0 /10
Medium SUV | Kia Sportage or similar

Relevant Reviews on ACE Rental Cars Melbourne Airport

Nicholas Anthony

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Reviewed: Tue, May 7, 2019
About ACE Rental Cars: 10.0 /10
The pickup and drop-off points are a bit far from the airport. The shuttle bus is quite timely though.

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Small SUV | Mitsubishi ASX or similar
Reviewed: Mon, Apr 8, 2024
“Very smooth experience.”
About ACE Rental Cars: 9.0 /10
We got an upgrade to a good diesel 4x4 which was good. The counter staff member (pretty sure it was Denise) was great. The car was pretty dirty but they had some issues with getting cars delivered in time so the staff were managing everyone really well.
About QEEQ: 10.0 /10
Super easy to use and a far superior price to anything else.

c.phillip

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Fri, Apr 10, 2020
“We will never use Ace car rentals again, it left a very bitter taste in our mouths.”
About ACE Rental Cars: 6.0 /10
The puck up went smoothly, and the car was fine, but we will never use ACE car rentals again because at the drop we left the car unattended and we believe a member of staff threw stones at the windscreen and chipped it. It did Not have any chips in when we returned the car, especially directly in front of the drivers face, when it was pointed out as we went back out side the windscreen chips were clearly visible, and I would have noticed these over the 21 day rental, and we were asked if we had photos of the windscreen but why would we take photos of a perfectly good windscreen ??

Hotelier

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Jul 30, 2019
“Battery was dead & had to wait for help from Ace car rentals as it was 3KM’s from the drop off stati”
About ACE Rental Cars: 6.3 /10
Car was not cleaned properly & figured battery was flat after filling Fuel 2 km’s Before drop off station. Almost missed the flight but Katie from the counters saved the day for them. While the guy Albert refused to take me to the airport Katie did. Kudo’s to her & she dropped me 3 minutes before bag drop closed off. Waiting & being able to get in touch was an absolute stress ..
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Economy | Toyota Corolla Hatchback or similar
Reviewed: Thu, Jun 13, 2019
“Best value for money.”
About ACE Rental Cars: 10.0 /10
Awesome service and best prices
About QEEQ: 10.0 /10
Best value for money.

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