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Live chat Email us Service Code: 3578504082
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Pathetic

Reviewed: Sun, Feb 23, 2020
About ACE Rental Cars: 2.0 /10
Worst service anyone could ever experience. I waited with my family outside the terminal in the brown bus shelter for over an hour and half but no one turned up to pick us so eventually we had to call a family to pick us up because all the other rental car company’s were fully booked so couldn’t get the car from anyone else either. It was cold and my kids were freezing in the cold while we waited for Ace rental car shuttle
Medium SUV | Toyota RAV4 or similar

Relevant Reviews on ACE Rental Cars Melbourne Airport

G.Semkuley

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Small SUV | Nissan X-Trail or similar
Reviewed: Sat, Apr 5, 2025
“Easy process, good rental experience”
About ACE Rental Cars: 10.0 /10
Check in was very easy and the counter staff very helpful. It took a bit to get thru the check-in but made sure all was good.
About QEEQ: 10.0 /10

Felix Brown

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Reviewed: Thu, Sep 19, 2024
About ACE Rental Cars: 10.0 /10
Great! The pick-up and return process is very simple. For returning, just fill up the tank and hand over the keys.
About QEEQ: 10.0 /10

Tobey Crichton

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Reviewed: Sat, Jul 18, 2020
About ACE Rental Cars: 10.0 /10
The international company is very efficient with the car rental and return process.
About QEEQ: 10.0 /10

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Small SUV | Mitsubishi ASX or similar
Reviewed: Mon, Apr 8, 2024
“Very smooth experience.”
About ACE Rental Cars: 9.0 /10
We got an upgrade to a good diesel 4x4 which was good. The counter staff member (pretty sure it was Denise) was great. The car was pretty dirty but they had some issues with getting cars delivered in time so the staff were managing everyone really well.
About QEEQ: 10.0 /10
Super easy to use and a far superior price to anything else.

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Sun, Sep 1, 2019
“Easy and affordable rent”
About ACE Rental Cars: 9.3 /10
Got confused with pick up location. Was brought to apparently old address.
About QEEQ: 10.0 /10
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