Very unsatisfactory with the Hertz experience

Mexico

Reviewed: Fri, Jan 10, 2020

About Hertz: 8.7 /10

We were pressured into additional insurance even after showing we had comp and collision, as well as insurance through my credit card company. They would not let us have a vehicle without singing on for more liability insurance. A complete shakedown. Very unsatisfied.

About QEEQ: 10.0 /10

Intermediate | Dodge Attitude or similar

1 days rental

Relevant Reviews on Hertz in Mexico

Gwendolyn Elinor

Mexico

1 days rental

Reviewed: Wed, Feb 6, 2019

About Hertz: 2.0 /10

Juliet Wyclif(fe)

Mexico

1 days rental

Reviewed: Thu, Oct 11, 2018

About Hertz: 8.0 /10

The queue situation was manageable. Later, they offered a paid upgrade to an automatic transmission, which I accepted.

Renata Tate

Mexico

1 days rental

Hertz

Mexico City Airport(MEX)

Mexico City

Mexico

Reviewed: Tue, Nov 12, 2019

About Hertz: 2.0 /10

c.vera

Mexico

1 days rental

Full Size Van | Dodge Grand Caravan or similar

Reviewed: Tue, Jun 4, 2019

About Hertz: 5.0 /10

They told me that all the coverage y had with EasyRentCars it didn’t work, so I had to pay doble for the coverages.

About QEEQ: 10.0 /10

Is ok

A.Chavez

Mexico

1 days rental

Standard SUV | Dodge Journey or similar

Hertz

Guadalajara Airport(GDL)

Guadalajara

Mexico

Reviewed: Sat, Feb 2, 2019

“Got to Hertz showed them my prepaid voucher and was told that they did not have my car rental. Was”

About Hertz: 2.0 /10

Got to Hertz showed them my prepaid voucher and was told that they did not have my car rental. Was overcharged. Hertz ended up refunding me for upgrade. However, I was still charged for taxes which was all included via my voucher. Terrible business.

Very unsatisfactory with the Hertz experience

Relevant Reviews on Hertz in Mexico

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