Smooth!

The pick-up and drop-off process was very quick and hassle-free.

The rental price this time was relatively reasonable. The procedures for picking up and returning the car were simple. Alamo's staff had a good attitude, and the car we rented was quite new, with less than 6000 miles on it. Overall, it was a satisfying experience. The downside was that there were too many people picking up cars, and it took three hours of waiting in line to get the car. Hopefully, Alamo can come up with a better plan for handling such situations when there are a lot of customers.

Good and convenient

The after care from Alamo after pickup was excellent. They proactively contacted me to ascertain if I had any questions and provided quick responses to a couple of enquiries I made.