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Live chat Email us Service Code: 8261681353
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Initially good but frustrating

Reviewed: Sat, Jan 18, 2020
About Hertz: 6.0 /10
Checking with you now but hertz Did not hold the cars booked when our flight was delayed by 6 hours and we had to rebook with them through you Don’t understand why not given we paid and were arriving charged more and are trying to charge 75 euro for not bringing the car back 100% full when it was over 90% full and cost to top up would be c 10 euro
About QEEQ: 7.0 /10
Initially good but follow up was difficult after hertz let us down Took 3/5 hours to rebook which was stressful
Small SUV | Nissan Qashqai or similar

Relevant Reviews on Hertz in Germany

Kimberley Howell(s)

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Reviewed: Mon, May 27, 2019
About Hertz: 10.0 /10
Pretty good, but there was an additional charge when picking up the car. They said my originally booked car was unavailable, so I had to upgrade from 238/day to 308/day. The car was very new and in great condition.
About QEEQ: 10.0 /10

Lena Saxton

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Reviewed: Fri, Dec 13, 2019
About Hertz: 4.0 /10

Mandel Rebecca

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Reviewed: Mon, Sep 10, 2018
About Hertz: 8.0 /10
Smooth process, no issues

Zara Hodgson

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Reviewed: Wed, Aug 10, 2016
About Hertz: 8.0 /10
The store is clean and easy to find.
About QEEQ: 10.0 /10

C.Woltjen

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Mini | Fiat 500 or similar
Reviewed: Sun, Apr 14, 2019
“All up a great experience for first time renter!”
About Hertz: 9.7 /10
Cant think of anything to do better, service, car, guide to pick up place etc. was all very easy. The only thing I had trouble understanding was the insurance, as I had already booked a part insurance with easyrent, did not know if I doubled up when I took out full cover insurance with Hertz.
About QEEQ: 10.0 /10
Easy to book, all went well.

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