Great car, shame about the pick up at hertz

The car was great, but I didnt get, what I ordered, but an SUV, which was a bit more expensive in gas. Also I had to wait for 1 1/2 hours when picking up the car due to that Hertz had leased more cars than they had.

Proces was easy and cheap to rent the car.

I was fairly disappointed with Hertz upon return of the vehicle. They charged me for fuel although I had completely filled the tank prior to returning vehicle. I had to track down the manager of the gas station to get a receipt as proof of fuel purchase and threaten to call my credit card company before the almost $30 charge was removed. That’s fraud on their part and a waste of my time to fight it.

I was pleasantly surprised with this company. II had actually never heard of the company prior to booking this trip. They had the lowest price for my class of vehicle by $200. I was skeptical that the transaction will go through without some false charge on the backend. I am happy to report that, over 30 days later, the transaction went off without a problem.

Like: Every aspect of the rental went smoothly. I'll be using easyrentcars again that's for certain.

Like: convenience and price, as proposed
Dislike: Had booked a Nissan Versa Sedan and I got a small Toyota Yaris ! It did not turn to be a problem as I needed a car only for a week to do errands around Washington DC, just 286 miles. It would have been a big problem if I had to transport a lot of stuff as I did last december when I visited my son and family in Tampa Florida... Next time I shall double check with the agency if I am going to get the car I have reserved.

Like: Fast service for check out and check in - no issues
Dislike: N/A