The only negative with the booking experience is the delay in receiving the $1500 deposit. I was told it would take 2 weeks for that amount to be returned to my account. I feel this is too long. Can this be looked into, please?

Overall experience of EZU was fantastic. Pick up service was great. Drop off service could have been better. Driver didn't even get out of his car to open the door or even help with unloading bags at the airport BUT i would still use them as overall great service and value for money.

To make pick up easier, it would be a good idea to have EZU logo/ name on the pick up van. This would make the van more recognisable.

Great service only thing im pretty sure i booked a saloon 5door and we got a hatchback 5door.

Ezu were excellent!