Smooth service, great customer service.

The staff had a very good attitude and their English was average. There was no hard-selling; we proactively purchased full insurance locally, which cost 36 euros per day. With full insurance, there was no need for a thorough vehicle inspection, and returning the car was very convenient—just park the car and drop the keys in a box. We arrived a bit late, and the smaller car we originally booked was unavailable, so they gave us a slightly larger vehicle, a Volkswagen Taigo. It was very easy to drive, especially on winding mountain roads, and provided a comfortable driving experience. It can fit a 28-inch suitcase.

Great service and nice and clean car - even got an upgrade and great tips on cheaper fuel.

The customer service and the information provided on international driving license were incorrect and therefore very confusing. I needed to call the rental company myself to get the correct answer. Otherwise happy with the booking platform.

All good

Very smooth

The car was badly damaged by someone who had previously maliciously scratched the bonnet and doors, it was quite embarrassing to drive around in a car like that.

Everything was fine

Too few staff, those there were good, but unable to meet the demand hence slow service. Parking in ecovia area limited, had to double park, nobody there to check vehicle in.