Great

Car was great. Service was fast but people that works there should smile more. Greet customers.

It was a good platform. But the price drop didn't work on me.

Keywords: scam, thievery, crooks, avoid. This company has a couple different names - Nextcar and OneSwitch. There may have been a third but I can’t remember. They operate in bait and switch mode. You will pay a price upfront (using a service like kayak, extending to something else like Queeq.com) but that will change significantly upon arrival. No insurance is good enough. While standing there, waiting for an eternity, 2 people walked out the door infuriated with the price changes. I would have followed in their footsteps, had I not already been delayed nearly an hour waiting for their ridiculous shuttle to take me to the office from the airport. I was on a very strict time constraints and forced to stay with this service. My $89 rental became $277 with the additional insurance charges and being forced to rent their sunpass box at $11 a day, plus the tolls. If I chose to decline the Sunpass, I would have had to pay each individual toll plus a $25 fee for each one. The exterior is filthy, with trash cans overflowing, the lobby is fairly clean, but bathrooms are disgustingly dirty. I could go on forever about how unhappy I was with this company, but I will just summarize by saying AVOID!

excellent service

Excellent customer service, very good quality of people

The directions for pick up in the email were not accurate. Could not get ahold of the car rental company to coordinate a drop off since my flight was before they open

Helpful friendly

If the rating scale was 10 being great down to 0 being the worst then I would give an extremely large negative number to rate this company because it is the most awful and unprofessional company I have ever dealt with. In addition to this being a truly terrible experience I now have a fraudulent charge from here that my credit card company is disputing and taking care of. After that is resolved I am seeking further legal action against this company. I will make sure everyone I know and even people I don't know never ever use this company.