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Live chat Email us Service Code: 1692395127
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Not up to expectations

Reviewed: Fri, Mar 13, 2020
About Advantage: 6.7 /10
On collection the type of car rented not available offered upgrade to salon wanted a higher car for ease of getting in and out which was unavailable.They then tried very hard to sell me extra 3rd party insurance at 14£ a day for 30days this selling pressure after a long flight I could have done without.The attitude of the staff was very poor then had to go to other terminal to pick up car I will definitely never use advantage again.I have been visiting USA for 30years and this was the worst rental company I have ever had the misfortune to book with
About QEEQ: 9.0 /10
Should vet rental companys better
Compact SUV | Toyota RAV4 or similar

Relevant Reviews on Advantage Orlando International Airport

R.Bolton

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Compact SUV | Toyota RAV4 or similar
Reviewed: Tue, Jan 21, 2020
“Avoid Advantage at all costs”
About Advantage: 5.3 /10
Terrible customer services. Tried to tell us we didn’t have 3rd party liability cover and tried to charge us for this and tried to tell us you couldn’t pay cash for tolls and they we had to purchase toll electronic pack.
About QEEQ: 10.0 /10
Easy to use and booj

P.Bentzien

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Thu, Oct 24, 2019
“No nonsense car rental service at a reasonable price.”
About Advantage: 9.3 /10
I initially booked an economy car so I was pleased to be told that the vehicle had been upgraded free of charge. However, unlike most rental agencies at Orlando Airport, I was not given the option of choosing my vehicle from a selection lined up in an aisle. The downside was that the vehicle that had been chosen for me was still being cleaned and after the 9.5 hours flight I had just endured I was not best pleased with having to wait. This was obviously apparent to the attendant who arranged for a clean vehicle to be brought round immediately and adjusted the paperwork very quickly. I was directed to the vehicles parking bay and, along with the contract, I was given a Pre-Rental Vehicle Inspection Form which would have allowed me to make a note of any defects before driving the vehicle (there weren't any). I was quite surprised to find that the vehicle I was given (VW Jetta) was a diesel. I drive a diesel vehicle in the UK so this was fine by me but I know they are not that popular in the US and some people would pointblank refused to drive them. During my four weeks with the vehicle it proved reliable and economical. The return process was extremely simple and well signed posted and took all of 5 minutes.
About QEEQ: 10.0 /10
Well laid out website that was a breeze to navigate. Very competitively priced. Would use again and recommend.

B.ORAHAM

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Compact SUV | Toyota RAV4 or similar
Reviewed: Sat, Oct 19, 2019
“Do not rent a car from Advantage”
About Advantage: 3.0 /10
The Advantage staff at the counter insisted that I need to buy their insurance despite of having super cover insurance and telling me that the police will fine me for not having proper insurance, after I denied he started showing a very bad attitude. I was given a smaller car, dirty and involved in an accident. This is a second time having a very bad experience with Advantage.
About QEEQ: 10.0 /10
Everything was excellent.
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Compact SUV | Toyota RAV4 or similar
Reviewed: Sat, Apr 13, 2019
“Never want to go with Advantage again.”
About Advantage: 6.0 /10
I am not from Florida and didn’t know I had to turn the SunPass off. I told the staff when I picked up the vehicle that I would be paying the tolls (total about $10 for the week). Because I didn’t turn off the pass, I was told I would either have to pay $10 per day I had the car (it ended up being $112 Canadian dollars) or pay an exuberant amount more because I’d pay a penalty of $25 per till. I should have just been charged at most for the 2 days I used the pass (to and from airport) at the very most given that I didn’t want the pass to begin with. Your staff needs to do a better job of explaining how the SunPass works. Their lack of communication cost me over $100

R.Guest

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Compact | Kia Forte 2 Doors or similar
Reviewed: Thu, Sep 6, 2018
“Good experience”
About Advantage: 9.8 /10
Like: Good to deal with, very helpful, got better car than had booked, good location was in airport
Dislike: Had a little longer wait time than would of liked But wasn’t drastic

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