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Live chat Email us Service Code: 9240090128
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Excellent

Reviewed: Sat, Aug 18, 2018
About ESSENCE: 10.0 /10
Dislike: The sent in the car was over powering. I have allergies and the smell never left the vehicle.
Intermediate | Toyota Corolla or similar

Relevant Reviews on ESSENCE Orlando - Airport (Florida)

W.Hernandez Lopez

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Economy | Toyota Yaris or similar
Reviewed: Wed, Jul 31, 2019
About ESSENCE: 9.0 /10
No. All staff very nice.

C.Schmid

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Medium SUV | Nissan Rogue or similar
Reviewed: Wed, Jul 10, 2019
“My overall experience was ok”
About ESSENCE: 6.7 /10
Not impressed at all and ultimately will not use this company again. The staff were heavily pressuring me to purchase the insurance. And told me I would have to pay $4000 cash when I turned the car in if their were any damages. I also had no idea I would have to put a $300 deposit since I refused their insurance. It’s refundable, however it’s an expense I was unaware of. And the rental car ended up being double what it was priced at. Bottom line, my experience with them gave me severe anxiety at the beginning of my trip it also took about 20/25mins to get the car and be on our way.

T.Lujan

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Jun 15, 2019
“I will never use your service again. It ended up costing us twice what your website said”
About ESSENCE: 5.3 /10
They are the worst rental car service I have ever used.
About QEEQ: 10.0 /10

R.Schlachter

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Full Size | Toyota Camry or similar
Reviewed: Thu, Mar 14, 2019
“I have submitted my complaint to your customer management centre and looking for refund on contract!”
About ESSENCE: 2.0 /10
Would not honour my prepaid rental contract with them! Terrible car, with dents, scratches, scrapes, 2 bald tires! Charged me upgrading for the same Camry car I had originally booked and paid for WTF!!!
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RJB

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Economy | Toyota Yaris or similar
Reviewed: Fri, Mar 8, 2019
“Final bill was almost double.”
About ESSENCE: 8.0 /10
Final bill was almost double what I thought I had rented the car for. When we got there to pick up car. They told us we were getting a 2 door Ford Fiesta. And we had to upgrade to a 4 door vehicle at additional cost. But in reality I had already rented a 4 door vehicle and we should not have had to upgrade. Then a whole bunch of other charges which we aren't even sure what they are for. Resulting in bill being almost double. Not real happy. Will not use again.

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