Would Rent again for sure

L.Salzl

Canada

Reviewed: Wed, Aug 22, 2018

About Routes: 10.0 /10

Like: Great experience from booking to dropping off. friendly staff and quick pick up from airport!
Dislike: cant think of a darn thing

Economy | Kia Rio or similar

1 days rental

Relevant Reviews on Routes Ottawa Airport

W.Cresswell

Canada

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Sun, Aug 25, 2019

“We were very pleased with quality and price and convenience of location”

About Routes: 8.7 /10

Very pleased.

About QEEQ: 8.0 /10

Easy booking and no surprises-great

J.DHINSA

Canada

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Fri, Aug 23, 2019

“Awesome !!”

About Routes: 10.0 /10

Excellent service,

About QEEQ: 10.0 /10

Good Site to book, specially with notification for price drop option.

Ronno

Canada

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Tue, Jul 23, 2019

“Save money with Routes”

About Routes: 9.3 /10

The only issue was trying to get a shuttle to pick me up. Voice Mailbox was full and I was unable to leave a message.

About QEEQ: 10.0 /10

Very simple to use.

E.Williams

Canada

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Wed, Jun 5, 2019

About Routes: 9.3 /10

We called to return the car the night before, didn't get an answer at the location, so tried the 800 number, to confirm that someone would be there to drop off the car. When I arrived all the doors were locked, even though online it said it closed at 8 pm, and it was 7:54 pm. There were other customers waiting in the parking lot who said they were supposed to pick up their car at 8 pm and couldn't get any answer. In calling back the 800 number the service was rude, and said it was 8:03 and the office was closed nothing she could do from Toronto office. In the morning I received a call asking if I could return the car early as they had a customer waiting. Very poor planning and experience with Routes.

About QEEQ: 10.0 /10