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Search for Routes Car Rentals in Ottawa

Nice car, good price, but long wait for shuttle bus.

Reviewed: Tue, Jan 22, 2019
About Routes: 8.7 /10
shuttle bus took way too long to arrive. I called Routes immediately upon arrival and was told the shuttle would pick me up in about 10 mins. After 20 minutes, I called again and was told it would be another 10 minutes. Finally, I was picked up after 30 minutes. It was -14 degrees celsius on that day and standing outside, waiting for 30 mins was frustrating. The representative at the desk was not at all apologetic. Otherwise, I was happy with the service. The car was very nice, clean, and more spacious than I was expecting.
About QEEQ: 10.0 /10
Honda Civic image
Routes
Ottawa Airport(YOW)
Ottawa
Canada
Intermediate | Honda Civic or similar

Relevant Reviews on Routes Ottawa Airport

Freda Mackintosh

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Routes
Ottawa Airport(YOW)
Ottawa
Canada
Reviewed: Thu, Oct 7, 2021
About Routes: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

G.Neary

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Economy | Kia Rio or similar
Routes
Ottawa Airport(YOW)
Ottawa
Canada
Reviewed: Sat, Sep 28, 2019
“Easycarrent is definately as easy as 1,2 3.”
About Routes: 10.0 /10
The staff at Routes were excellent - friendly and efficient. The ideal rental company.
About QEEQ: 10.0 /10
Much better than the other booking companies.

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Economy | Toyota Yaris or similar
Routes
Ottawa Airport(YOW)
Ottawa
Canada
Reviewed: Mon, May 20, 2019
“Okay”
About Routes: 7.0 /10
15 minute wait for pickup at airport, 20 minute drive to car location because of traffic - should have rented from on-site company
About QEEQ: 8.0 /10
Not clear from website how far off-site rental was

C.Loo

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Economy | Kia Rio or similar
Routes
Ottawa Airport(YOW)
Ottawa
Canada
Reviewed: Tue, Sep 11, 2018
“Best price that did not disapoint”
About Routes: 9.8 /10
Like: good price, efficient.
Dislike: We would rather pick up with full tank and return with full tank rather than return with 5/8 of a tank. How do you fill 5/8 of a tank?

J.Gallinger

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Economy | Kia Rio or similar
Routes
Ottawa Airport(YOW)
Ottawa
Canada
Reviewed: Wed, Aug 1, 2018
“Great value”
About Routes: 9.2 /10
Like: I was upgraded as vehicles had not been returned by other clients. Was a very good experience.
Dislike: Had to call three times to get picked up - 1st time I was told right away, 20 minutes later I was told on way and 1/2 hour was told that no one had told the driver there was a pick up waiting - was picked up 45 minutes after first calling.

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