CAR RENTAL REVIEWS ON CRQ-CARRENT AT TOKYO NARITA AIRPORT, NRT

Very good.

The service was excellent, and the quality of the car was very good. Highly recommend!

The Narita Airport branch was super efficient and had me finished with all the paperwork in no time.

The service was attentive and prompt. Great experience!

I was really happy with this rental experience – everything went much more smoothly than I expected. The staff were friendly, patient and explained everything clearly. The line for pick-up was short and the paperwork was done quickly. Pricing was very transparent with no hidden fees or pushy add-ons, which made me feel really at ease. The Honda Fit I chose was in good condition, clean and tidy inside, and very easy to drive – perfect for getting around central Tokyo. The branch was easy to find and the return process was just as quick and simple. Overall, from booking to pick-up to drop-off, everything went smoothly and it was a genuinely pleasant rental experience. I’d definitely consider using this company again next time I’m in Tokyo, and I’d happily recommend them to friends.

Good experience. After placing the order, a group chat was set up in advance to coordinate the schedule. The store is about 10-15 minutes from the airport, and there is a car specifically for pick-up and drop-off, which is quite convenient. On the day of car pick-up, it was raining heavily, and they even placed two umbrellas in the car for convenience. There is also a phone mount in the car, making it very practical and stress-free.

Good service and close to the airport.

Service was great.

Overall, I’d definitely recommend them.

Very satisfied.

Communication was smooth from start to finish, everything went really well.

Communication was smooth from start to finish, really happy with the whole process.

Super satisfied – the service was excellent.

Very good.

Satisfied

Did not get the car we had reserved. Other than that, it was fine.staff did their best to be helpful and supportive.

It worked as it is supposed to work.

Very satisfied.

The service was excellent. They contacted me via WhatsApp in advance, and someone picked me up upon arrival. The drive took about 15 minutes.

Excellent