Long walk from counter to car but relatively easy. Good service although only a small office so only 1 member of staff at counter. Quick to pick up car once we were seen at the counter.
About QEEQ:8.0/10
Cheapest prices around. Good communication via email
The car was new with only delivery mileage so couldn't have been better. Staff tried to sell me insurance even though I had already bought some. Not had the deposit back yet so am reviewing on the basis that it comes back ok.
About QEEQ:10.0/10
Easy enough to book on line and car was there when it should have been.
“An excellent Experience without hiccup. We would highly recommend Easyrentcars.com”
About Keddy by Europcar:9.7/10
The car that we received was new and gave excellent service without any issues at all. The ordering of the car was straight forward and welcome advice given throughout the ordering process to include all aspects of the car hire and requirements necessary for the country that we were driving through. At the collection point the staff were very helpful and gave information willingly to include help with our directions. Returning the car agin, was straight forward and quick. The car was checked and a clearance document signed in a matter of minutes and we were on our way. Again, the staff were very freindly and even helped us with our cases.
About QEEQ:9.0/10
As our first experience with Easyrentcars.com we found them very professional and very helpful with the information and advice that they provided. The car provided was excellent. It was new and totally free of set backs which made our trip so much more enjoyable and as such, the journey more comfortable and without anxiety.
The car was absolutely spotless and the exact model we’d reserved. Counter staff was good, but check-out took a little longer than I felt necessary. Overall however, fantastic experience and we would definitely use Keddy again.
“Not good, car was not as described.
Feel let down ... may not use carrenters again.”
About Keddy by Europcar:8.0/10
Only issue ... selected car was for 7 adults and 4 suitcases as in booking. Car was not as described as it can only take 7 adults and 0 suitcases. The rep at the desk was very unhelpful and was interested even when we have proof.
“Great rental, shame about the smaller than promised car”
About Keddy by Europcar:9.0/10
The car boot wasn't as big as we had been led to believe. We'd booked a Mini Van | Citroen C3 Aircross or similar which should fit 3 large cases, and instead were given a Peugeot 2008 which has a much smaller boot (100L smaller). Luckily we only had to drive 20 mins from the airport to our accommodation so managed with one case wedged on the back seat between the children. On the plsu sisde the car seemed to be brand new.
“The counter staff not very friendly, they did not give the deposit cancellation confirmation slip.”
About Keddy by Europcar:3.7/10
Hard to locate the counter and staffs and they are always not at the counter. Car is given different range despite booked the medium range and the car space is small. The GPS is not functioning well and they shouldn’t give up customer. Now I have to pay for it and it is not very useable. They should have advise that we can use our iPhone and map over the car screen. The sign for Keddy is so small that we almost couldn’t find the counter in the airport. Instead we see Eurocar sign at the counter.
Was supplied a larger car, which seems normal now a days. Car was not clean and did not have any windscreen wash which was an issue. Luckily it rained for one day.
The car was too expensive overall, second driver was very expensive per day. The space in the car and boot was very small. The luggage description/car storage was misleading. Fuel consumption was economical.
Voiture neuve en très bon état sans souci. Le personnel à l'accueil était très froid voire agressif. Nous avons cherché longtemps le lieu pour prendre la voiture, aucune personne dehors mais tous à l'abri dans une voiture climatisée, on ne pouvait donc pas les trouver ...
The car was better than expected, but the 'fuel policy' wasn't as booked. I was looking specifically and booked "full to full" - and i had to accept "same to same" with small amount of fuel which as you know-is totally unfair, as at the end client leaves more fuel than he got- or he pays hundred+ Euros for leaving less.. I was told by the stuff that if i don't like it- I can just walk away with no car. How nice.
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