“Cheap car, good service, but quite old car with basic features”
About Thrifty:9.3/10
Very good process on counter with smile and completely no issues here. Drop off also without issues. Also I got car in segment, that I wanted, and all my luggage fit in the back. The main issue was quality of car - quite old with big mileage (170k km) without any special features (just radio and manual air condition, no bluetooth, no android auto, no rear parking sensor). But I also have to say, that car had good engine + I didn't have any issue with car during whole 2600km of trip
Car was very old with 158,000 kms on the clock! Car was clean and in good shape though.
When you return the car, you need to call them first so that they catch you at arrival area because no stopping/parking allowed. That’s cumbersome
Office hours just end on 9.00pm. If youcome after that will hv extracharge.
Thrifty is the same place as Hertz counter with the label in blue colour on A4 paper.
“Good Decent Cheap rental but with dishonest staff”
About Thrifty:6.3/10
Please note that the staff here at the DMK counter has a tendency to be dishonest. I may be jumping to conclusions a bit too early but I parked the car upon return at the designated return spot and went to return the car.
Due to some miscommunication, I ended up having to leave the car there and go ahead with my flight check in first. After I had checked in, I returned to collect my hand carry which I had left in the car I found out that Snacks which I had purchased to bring back home went missing from the car.
After confronting the staff, they had the audacity to accuse my girlfriend who was standing beside me. They accused that she had in fact been the one who had taken the items from the car when she was with me this period of time.
To me, the losing of snacks is a small issue. The big issue is that, while the car was at the company’s parking lot, I still manage to have someone open a locked car and taken those items. Snacks are cheap but what if it had been an expensive or important item like identification or money?
And instead of taking responsibility. The hertz rental guys accused my partner of taking the items for herself. The only reason that I didn’t call the police was due to the fact that I had a plane to catch. Would never go back to this outlet and would NOT RECCOMEND IT.
Shall say something about the car, big ,clean and spacious with a very powerful aircon. That’s about the only good things.
The speaker was spoilt, the fuel needle is spoilt(had just topped up full max tank before coming to the airport, but the needle refused to go higher than mid first marker, causing me to pay an additional 525 baht for them to top up to full max tank for me which I already had done.
Requested Honday City but at counter was offered Honda Jazz :( And was informed both are under same group huh?already remarked on my booking need Honda City or Toyota Vios size car as I travel with 4 adults and One Kids with 1 big luggage and 3 small luggage. Can the Honda Jazz fit?? Lucky after approximately ~60mins I get an offer Toyota Vios.
About QEEQ:8.0/10
Requested Honday City but at counter was offered Honda Jazz :( And was informed both are under same group huh?already remarked on my booking need Honda City or Toyota Vios size car as I travel with 4 adults and One Kids with 1 big luggage and 3 small luggage. Can the Honda Jazz fit?? Lucky after approximately ~60mins I get an offer Toyota Vios.
“Car was ok, but I don’t understand why I was charge $5000 baht and they will hold for 2 week ???”
About Thrifty:4.0/10
I just don’t understand why they charge $5000 baht for deposits and told me will refund me the amount in 2 week time,
Who should pay me for the exchange rate??? For the bank charger?
We waited more than 2 hours for the car. The car we got was smaller than the one that we booked online. Customer service say they will try to exchange a bigger car for us the next day or 2 but it never happen. They didn’t even bother to call us when they are not able to exchange the car for us. I was waiting for their call but did not receive any during our 4 days rental.
About QEEQ:10.0/10
The booking platform is easy to use. The process was fast too. I received email confirmation within a few minutes. I even received email from them a few days before the trip with instructions on what to bring and look out for when collecting the car. Even though I did not get a cheaper price through the “Price Protector”, as the price was the same, it’s nice to know that someone is monitoring the price for me. When I wrote to them by email about waiting too long collecting the car, someone from the company make the effort to call us to check if everything is alright. I highly recommend Easyrentalcars for anyone looking for a good car rental deal with excellent customer service.
No ventilation in the back is totally unexpected and bad! (Doesn‘t need a 2/4zone AC but atleast ventilation in the back too.
Cruise control would bring alot of comfort.
Otherwise this car is great and can be used for almost everything(not too much power but for the price its a good car)
Drop off location , in udon they gave me a paper where to drop it off in chiang mai.. it isnt really good but thats it.
About QEEQ:10.0/10
Actually im happy with Qeeq, second booking no problems at all.
Hatyai airport you need to go outside if the terminal so staff will come to show your name and taje you to the office. And krabi airport you need to drop the car at the terminal 1 there are sign if the company you just park the car go inside the terminal and look for office and drop the key.
About QEEQ:8.0/10
It was easy. It will be nice if you have more cupon and more rental car company.
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