Process was taken care of efficiently. I asked what fuel the car used and if GPS was available. It was not. The car was older than I expected but comfortable & adequate for my needs.
The picture of a late model Camry is not what we were offered when we arrived. The car was 2006. This is blatant false advertising.
The matter was resolved after I complained with a 2016 Ssangyong. A shame it had to happen at all.
“the van that we rented was really in good condition in terms of cleanliness and space.”
About Discount Car Rentals:9.7/10
everything was awesome from car condition, cleanliness and spacing. the customer service were superb. two things i can say about the van is (1) when you’re driving uphill it struggle a little bit to keep up with the rest of the car on the road. my second concern, i was told that the release of the bond will take 2 weeks to get back on my credit card account. what if i needed the money now? the release should not take that long as it may lead to inconvenience to some people like me.
The car was good but scratches indicated on the contract didn’t seem to be related to the car I rented. I had a breakout of the car - engine stopping and restarting while in the road - that can be very dangerous - I notified it at check out
Car had a dead battery and cobwebs inside hood. Had an after hour pickup scheduled and paid for. Emergency no went unanswered. Pickup location jump started car. But it died again on reaching hotel. Next day was Sunday. Again no one answered phone. 3rd day a person came and replaced battery at 3pm. Wasted 2.5 days of trip.
Theres a different between corolla hatchback and corolla. I got hatchback even tough it written corolla. The staff late for picking me up at the airport. I have to call twice and wait like 40minutes before the van arrive.
The car we got have lots of scratchest and dusty.the car runs good and u pay what u got say the staff when i complaint about the car
About QEEQ:10.0/10
Car Rental Companies AT Auckland International Airport, AKL
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