Easy booking process. The address of where to pick up the car was not on the follow up emails, just said Leeds downtown.
The lady who did the collection and drop off was fabulous. Friendly, positive and really helpful. Before my collection she dealt with an aggressive and awkward customer very professionally and gave a great impression of the company. She is a real asset.
“Turned up to collect the car at the agreed time and was told straight and honestly hat they didn't h”
About Europcar:10.0/10
Turned up to collect the car at the agreed time and was told straight and honestly that they didn't have any cars in to give me.
They were honest and very apologetic about the whole thing i wasn't in a rush at all but i can not fault the staff at all they were honest with me i can not for more than that.
“Time when picking up maybe need more staff to faster the process”
About Europcar:9.0/10
The car was excellent good cruise control drive very well I loved it but it was not washed up .. it was dirty when I pick it up . And due to running out it time I couldn’t wait for another hour to be cleaned☹️So really disappointed on that but otherwise I loved driving the car .. superb!
“The App was very easy to use and i had no problems at all. Very good service.”
About Europcar:8.0/10
I've used Europcar in the past and they've been great. Had no issues at all with them. The Staff were very helpful, even though they were very busy on the day of my collection. The vehicle was in good condition inside and out. Again no issues, would definitely use them again.
About QEEQ:8.0/10
This was my first experience booking on the App. I was very impressed with the whole experience. Easy to follow and great value for money.
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James
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