CAR RENTAL REVIEWS ON NIPPON IN OSAKA

Space are just OK. Overall good.

The process is smoothly, and the vehicle also very clean.

The only feedback is that the staff did not recommend us to use ETC pass for tolls payment

Nil

For this branch, the staff advise us to buy more insurance. When I told him that I paid basically insurance (included CDW) from the application already, he said it’s from the application (not from Nippon rent a car). The basic cost around ¥1,500/day, but I denied to pay more. He warned us, if something happened just a little bit destroyed. The dealer will charge us at least ¥150,000, luckily we drive safely along the trip. When we drop the car on the last day, the old staff urged us for the nearest gas station’s receipt before returning. But I told him that the receipt I put it at the hotel and I didn’t fill the petrol from here, so I showed him that the fuel scale is full and a little bit over scale too. Finally he is okay for that, but it takes time for a while.

For this application, I think a bit mistaken about the final dealer’s address and telephone number that not match from the address and telephone number that shows from the google map. But when I go to the dealer office, he gives me another telephone number for GPS setting before returning on the last day. From the telephone number that shows on the confirmation voucher is the another branch nearby these.

Very good experience. If the pickup location instruction can be clearer, that will be perfect!

店が移転している知らせがなく、電話も変わっていて探すのが大変だった。予約８時にしていたが、ずいぶん後に返却が９時というメールがきて飛行機の時間を変更し、飛行機キャンセル料二万円かかった。他のレンタカー会社は８時なのに

The staff is nice, location very easy to find out and office time is so good. We get the upsized that bigger than the booking type the so insurance quite expensive shold be reserved earlier.

The custommer service very quickly responded and can solved the ploblem as well.

Like: Tq so much for offering us such a good car for our use for 10 days.tq
Dislike: Nothing much.overall we are very satisfied