OSAKA CAR RENTAL REVIEWS

Great attitude and excellent service.

Very satisfied! The car is relatively new.

Very satisfied! Experienced high-quality service firsthand. After interacting with 'Wang Zilong' and 'Du Zedong', I would recommend this company to my friends.

This location is excellent, the staff are very attentive and patient. They explained everything in detail and promptly arranged a vehicle. Since we had a lot of luggage, they quickly provided a suitable car. The vehicle is very new and clean, overall exceptional service.

The insurance was purchased from the car rental company, affordable.

This is the fourth time I've rented from this company.

It was my first time renting a car in Japan, and choosing this local Japanese rental company was surprisingly great. Highly recommended!

The service attitude was great, and they did their best to meet requests, such as providing a phone holder.

This is my second time renting a car from them. The service is excellent and communication is smooth. Since I needed to take a ferry, I requested the vehicle inspection certificate, and they arranged it for me. I'm very satisfied!

Be Kobe's service is excellent. All the staff are friendly Chinese guys and girls. The airport pickup is efficient, and then you head directly to the store to pick up the car. Xiao Zheng was especially enthusiastic, introducing tourist attractions in Shirahama and offering some useful tips.

The service provided by Zilong was excellent; they even took us to the outlet.

The rental company is quite efficient.

The car rental company offers more competitive rates compared to others, and their service and information are sufficient. Picking up the car during business hours is very convenient. The shuttle service is punctual.

They deliver the car to your door, no need to visit the store—it would be a wasted trip.

It was an excellent car rental experience. Xiaolong was very welcoming, provided detailed explanations, and offered exceptional service. Five-star review!

Direct delivery and pickup, very convenient.

I had such a great experience renting a car this time! The vehicle was clean and well-maintained, and everything was in excellent condition. The pick-up and drop-off process went smoothly without any hassles. The staff were incredibly polite, patient, and professional, and they kindly explained all the details about how to use the car. The pricing was transparent with no hidden fees, which made me feel really at ease. I'll definitely choose their service again in the future and recommend them to my friends!

This rental company is located about 2-3 minutes away from the outlet, which is quite convenient. They provide a shuttle to the airport and also offer pick-up services. One small suggestion: the car we got wasn't very new. Next time, please provide a newer car.

Extremely satisfied, absolutely fantastic!

Early this morning, the staff came to pick up the car at the hotel entrance, and they were super polite. I didn’t have any cash on me at the time, but they even helped me exchange yen so I could use it for parking. Personally, I’d suggest that if you’re used to driving in Hong Kong, there’s no need to pay extra for anything. I’ll definitely choose this rental company again next time I’m in Japan. The rental protection is solid, plus driving in Japan is incredibly easy with well-marked roads and clear traffic lights.