Excellent Price but Definitely Not an Airport Rental

Traveller

Canada

Reviewed: Sat, Jul 13, 2019

About Routes: 5.0 /10

The location of the car rental facility was a bit misleading on the website and considerably farther away than expected. We had to arrange for a ride from the rental location to the airport in the morning when we dropped off the vehicle because the company was not open (opened at 7, we arrived at 7:15). However, we greatly appreciated receiving a free upgrade to a larger and more comfortable vehicle and the booking price was excellent. It would also be helpful if the $500 credit card hold was more prominently displayed in the rental information.

About QEEQ: 8.0 /10

It was very easy, cheap, and straightforward. I would appreciate though if off-site rental locations were more clearly designated (there is a big difference between a shuttle to a parking lot a few minutes away and significantly (10+ min.) off-site.)

Intermediate | Toyota Corolla or similar

7-day rental

Relevant Reviews on Routes Ottawa - Routes

J.Stoliker

Canada

14-day rental

Intermediate | Toyota Corolla or similar

Reviewed: Tue, Sep 3, 2019

“Easy and cheap”

About Routes: 10.0 /10

Car was great price even better

About QEEQ: 10.0 /10

Will use you in future excellent prices

P.Chen

Canada

9-day rental

Large SUV | Dodge Durango or similar

Reviewed: Wed, Aug 14, 2019

“Unbelievable”

About Routes: 2.0 /10

Horrible experience. Upon arrival, they told us that there is no vehicle for us. The booking was made and paid for about 3-4 months prior. Unacceptable!

L.Gonzales

Canada

3-day rental

Intermediate | Toyota Corolla or similar

Reviewed: Tue, Jul 30, 2019

“All in all a great experience.”

About Routes: 9.0 /10

Had to return the rental early Sunday morning due to early flight so we had to take an Uber from Routes. Also, had to security deposits against my debit card, but that is being fixed today.

About QEEQ: 10.0 /10

H.Durocher

Canada

9-day rental

Full Size | Nissan Altima or similar

Reviewed: Sun, Apr 28, 2019

About Routes: 8.3 /10

The deodorizer was much too strong and even after throwing it out, our eyes watered for entire week

About QEEQ: 10.0 /10

M.Master

Canada

14-day rental

Medium SUV | Nissan Rogue or similar

Reviewed: Tue, Apr 23, 2019

“Everything was Easy. It was easily the easiest car rental experience I have ever had.”

About Routes: 10.0 /10

The lady that handled my pickup and return was very efficient, polite and friendly. I was very happy with my experience at Routes and would highly recommend them.

About QEEQ: 10.0 /10

Excellent Price but Definitely Not an Airport Rental

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