Thrifty, Melbourne Airport Car Rental

3% OFF

Best price car rental
Address
Pick-up
Drop-off
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Thrifty - Melbourne Airport Information, Car Rental Instructions & Policies

Address

ARRIVAL DRIVE,TULLAMARINE,VI,3045,AU

Telephone

+61136139

Pick-up Instructions

The Thrifty - Melbourne Airport car rental location is in terminal

You can walk to the counter of Thrifty - Melbourne Airport car rental.

The rental office is located on the ground level of the ParkRoyal Hotel, opposite Terminals T1, T2, and T3, behind the large Melbourne sign. If you arrive at Terminal T4, make your way outside to Terminal T3 to cross the road . Please proceed to the office to complete your rental contract.

Drop-off Instructions

When approaching the airport area, follow the road signs marked "Car Rental Returns." After passing through the center road traffic light, keep right and watch for overhead signs indicating "Car Rental Returns" at the entrance. Enter through the Car Rental Return car park entrance. Follow the rental company logo to the designated return area. Google map link: https://maps.app.goo.gl/LDVHwiWde2t9qsET6

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:59	00:00 -01:00 06:00 -23:59	00:00 -01:00 06:00 -23:59	00:00 -01:00 06:00 -23:59	00:00 -01:00 06:00 -23:59	00:00 -01:00 06:00 -23:59	07:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 25 years old with charge of AUD 25 - 41.921055 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

AUD 5.5/day

capped at AUD 27.5

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 19/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).

AUD 24.2/day

capped at AUD 96.8

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 24.2/day

capped at AUD 96.8

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AUD 24.2/day

capped at AUD 96.8

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Churchill Island, Phillip Island, Mornington Peninsula, Kangaroo Island

Thrifty will allow the vehicles to be taken to Bruny Island provided you pick up from certain branch. Such as Sydney Airport，Hobart Airport, Hobart City,Adelaide Downtown, Launceston Airport and Launceston City. Please confirm the surcharges with supplier. Customer should be liable for all the damage when transiting the cars. The vehicle insurance deductible may be adjusted,please consult the counter staff for details.

Must-not:

Taking rental cars to following islands is not allowed：
Rottnest Island, Fitzroy Island, Mornington Island, Mariah Island, Magnetic Island, Fraser Island

Excess

Collision Damage Waiver Excess differs by car model:

AUD 4000-5500 for other car models.

EUR 1540 for Mercedes Glc 4x4-4wd,

AUD 0 for Fiat Tipo,Toyota Yaris Cross Hybrid,Peugeot 308,Toyota Cross Hybrid,Nissan Juke,Omoda 5,Pallet Gates Dropsides-diesel,Cubic Metre Van,Fiat Doblo Cargo 3.5m³ O Similar,Vito 111 Cdi,Volkswagen Golf Gti,Special,Ds Ds3,Audi Rs3 Sportback,Mg 3,Toyota Yaris,Peugeot 208,Toyota Yaris,Mystery Vehicle,Toyota Camry Hybrid,Skoda Octavia,Toyota Kluger Hybrid,Mitsubishi Xpander Cross,Ldv D90,Toyota Prado,Ldv Delivery 9,Van W Lift,Ford Transit,Toyota Lc70,Cab Tray-diesel,Ford Ranger 2.2d Fl,Dual Cab 4wd--4wd,Dual Cab Landcruiser-diesel-4wd,Renault Espace,Metre Tipper Truck-diesel,Kia Carnival,Romeo Stelvio Winter,Land Rover Defender,Pallet Curtainsider Lift-diesel,Cubic Metre Curtainsider,4wd Lid Canopy-4wd,Mercedes Benz Vito,Benz C Class,

AUD 5500 for Nissan Versa,

AUD 5500 for Fiat Tipo,

AUD 5500 for Toyota Yaris Cross Hybrid,

AUD 5500 for Peugeot 308,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Nissan Juke,

AUD 6001 for Omoda 5,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Fiat Doblo Cargo 3.5m³ O Similar,

AUD 0 for Vito 111 Cdi,

AUD 0 for Volkswagen Golf Gti,

AUD 5500 for Special,

AUD 6001 for Ds Ds3,

AUD 7900 for Audi Rs3 Sportback,

AUD 0 for Mg 3,

AUD 0 for Toyota Yaris,

AUD 0 for Peugeot 208,

AUD 5500 for Toyota Yaris,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid,

AUD 5500 for Skoda Octavia,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Mitsubishi Xpander Cross,

AUD 6001 for Ldv D90,

AUD 0 for Toyota Prado,

AUD 0 for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD 0 for Ford Transit,

AUD 0 for Toyota Lc70,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Ford Ranger 2.2d Fl,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Renault Espace,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Land Rover Defender,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes Benz Vito,

AUD 5500 for Benz C Class,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Mercedes A Class,

AUD 5500 for Renault Symbioz,

AUD 5500 for Nissan Qashqai,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Iveco Daily,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 6001 for Toyota Bz4x,

AUD 5500 for Nissan Qashqai Pneus Hiver / Winter Tires,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

AUD 0 for Cubic Meter Van,

AUD 0 for Clio Cargo Van,

AUD 0 for Cubic Metre Van,

AUD 0 for 25 Seat Bus,

AUD 0 for Mercedes E220, Auto, Or Similiar,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 0 for Metre Truck Lift,

AUD 0 for Toyota Hilux,

AUD 6001 for Toyota Hilux Double,

AUD 6001 for Toyota Proace,

AUD 5500 for Volvo V60,

AUD 6001 for C Class At,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for E2 Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid,

AUD 5500 for Mercedes-benz B-class Aut,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Ford Transit 350l,

AUD 0 for Dual Cab-4wd,

AUD 0 for Ford S-max,

AUD 0 for Volkswagen Passat,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Vw Caravelle,

AUD 7000 for Metre Van Lift,

AUD 6001 for Jeep Grand Cherokee Automatic Or Similar,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Special,

AUD 6001 for Toyota Hiace,

AUD 0 for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

AUD 5900 for ,

AUD 6900 for ,

AUD 7900 for ,

AUD 8800 for ,

Theft Insurance Excess differs by car model:

AUD 4000-5500 for other car models.

EUR 1540 for Mercedes Glc 4x4-4wd,

AUD 0 for Nissan Versa,

AUD 5500 for Fiat Tipo,

AUD 5500 for Toyota Yaris Cross Hybrid,

AUD 5500 for Peugeot 308,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Nissan Juke,

AUD 6001 for Omoda 5,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Fiat Doblo Cargo 3.5m³ O Similar,

AUD 0 for Vito 111 Cdi,

AUD 0 for Volkswagen Golf Gti,

AUD 5500 for Special,

AUD 6001 for Ds Ds3,

AUD 7900 for Audi Rs3 Sportback,

AUD 0 for Mg 3,

AUD 0 for Toyota Yaris,

AUD 0 for Peugeot 208,

AUD 5500 for Toyota Yaris,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid,

AUD 5500 for Skoda Octavia,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Mitsubishi Xpander Cross,

AUD 6001 for Ldv D90,

AUD 0 for Toyota Prado,

AUD 0 for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD 0 for Ford Transit,

AUD 0 for Toyota Lc70,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Ford Ranger 2.2d Fl,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Renault Espace,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Land Rover Defender,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes Benz Vito,

AUD 5500 for Benz C Class,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Mercedes A Class,

AUD 5500 for Renault Symbioz,

AUD 5500 for Nissan Qashqai,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Iveco Daily,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 6001 for Toyota Bz4x,

AUD 5500 for Nissan Qashqai Pneus Hiver / Winter Tires,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

AUD 0 for Cubic Meter Van,

AUD 0 for Clio Cargo Van,

AUD 0 for Cubic Metre Van,

AUD 0 for 25 Seat Bus,

AUD 0 for Mercedes E220, Auto, Or Similiar,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 0 for Metre Truck Lift,

AUD 0 for Toyota Hilux,

AUD 6001 for Toyota Hilux Double,

AUD 6001 for Toyota Proace,

AUD 5500 for Volvo V60,

AUD 6001 for C Class At,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for E2 Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid,

AUD 5500 for Mercedes-benz B-class Aut,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Ford Transit 350l,

AUD 0 for Dual Cab-4wd,

AUD 0 for Ford S-max,

AUD 0 for Volkswagen Passat,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Vw Caravelle,

AUD 7000 for Metre Van Lift,

AUD 6001 for Jeep Grand Cherokee Automatic Or Similar,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Special,

AUD 6001 for Toyota Hiace,

AUD 0 for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

AUD 5900 for ,

AUD 6900 for ,

AUD 7900 for ,

Third Party Liability Insurance Excess differs by car model:

AUD 0 for other car models.

AUD 5500 for Fiat Tipo,

AUD 5500 for Toyota Yaris Cross Hybrid,

AUD 5500 for Peugeot 308,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Nissan Juke,

AUD 6001 for Omoda 5,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Fiat Doblo Cargo 3.5m³ O Similar,

AUD 0 for Vito 111 Cdi,

AUD 0 for Volkswagen Golf Gti,

AUD 5500 for Special,

AUD 6001 for Ds Ds3,

AUD 7900 for Audi Rs3 Sportback,

AUD 0 for Mg 3,

AUD 0 for Toyota Yaris,

AUD 0 for Peugeot 208,

AUD 5500 for Toyota Yaris,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid,

AUD 5500 for Skoda Octavia,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Mitsubishi Xpander Cross,

AUD 6001 for Ldv D90,

AUD 0 for Toyota Prado,

AUD 0 for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD 0 for Ford Transit,

AUD 0 for Toyota Lc70,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Ford Ranger 2.2d Fl,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Renault Espace,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Land Rover Defender,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes Benz Vito,

AUD 5500 for Benz C Class,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Mercedes A Class,

AUD 5500 for Renault Symbioz,

AUD 5500 for Nissan Qashqai,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Iveco Daily,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 6001 for Toyota Bz4x,

AUD 5500 for Nissan Qashqai Pneus Hiver / Winter Tires,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

AUD 0 for Cubic Meter Van,

AUD 0 for Clio Cargo Van,

AUD 0 for Cubic Metre Van,

AUD 0 for 25 Seat Bus,

AUD 0 for Mercedes E220, Auto, Or Similiar,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Mercedes Glc 4x4-4wd,

AUD 0 for Metre Truck Lift,

AUD 0 for Toyota Hilux,

AUD 6001 for Toyota Hilux Double,

AUD 6001 for Toyota Proace,

AUD 5500 for Volvo V60,

AUD 6001 for C Class At,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for E2 Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid,

AUD 5500 for Mercedes-benz B-class Aut,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Ford Transit 350l,

AUD 0 for Dual Cab-4wd,

AUD 0 for Ford S-max,

AUD 0 for Volkswagen Passat,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Vw Caravelle,

AUD 7000 for Metre Van Lift,

AUD 6001 for Jeep Grand Cherokee Automatic Or Similar,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Special,

AUD 6001 for Toyota Hiace,

AUD 0 for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Melbourne Airport

4.6 mi from Essendon Airport

11.9 mi from Melbourne City Heliport

Railway Stations

11.4 mi from Flagstaff Train Station

11.5 mi from Southern Cross Station

11.9 mi from Parliament Train Station

Hotels

Nearby PARKROYAL Melbourne Airport

0.2 mi from ibis budget Melbourne Airport

0.2 mi from Holiday Inn Melbourne Airport

Other Landmarks

12 mi from Federation Square

FIND ME A CHEAP RENTAL

Map view of Thrifty Store Location

coordinates: -37.670515 144.850297

Location Images

Thrifty-Melbourne Airport-34237-telegraph

The Sign

Thrifty-Melbourne Airport-34237-pickup_guide

Pickup Sign

Guest Reviews

Total points： 8.3 / 10 Very good

Vehicle condition: 0.5
Vehicle cleanliness: 0.2
Spaciousness: 0.2
Counter staff: 0.5
Pick-up location: 0.2
Drop-off location: 0.2
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

C.Wong
Melbourne
8 /10 Very good
Reviewed: Saturday, December 20, 2025
THe pick up time was 7am but others opened way earlier. They should consider at least 6am to suit the customer timing.
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Michelle
Melbourne
2 /10 Poor
Reviewed: Saturday, December 20, 2025
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Ives Barton
Melbourne
6 /10 Average
Reviewed: Saturday, December 20, 2025
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Gregary Mansfield
Melbourne
8 /10 Very good
Reviewed: Saturday, December 20, 2025
The staff were very friendly and politely asked if I needed additional insurance.
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Rosalind Black
Melbourne
2 /10 Poor
Reviewed: Saturday, December 20, 2025
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Wright Jasper
Melbourne
8 /10 Very good
Reviewed: Saturday, December 20, 2025
Very good
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Willie Emmie
Melbourne
8 /10 Very good
Reviewed: Saturday, December 20, 2025
The car key battery was low, and after visiting a tourist spot, the car wouldn't start. I had to call for assistance. Fortunately, it started again during the call, but I was afraid to turn it off halfway through. The next day, I bought a button battery for $15 and fixed it myself.
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Cornelia Elizabeth
Melbourne
10 /10 Excellent
Reviewed: Saturday, December 20, 2025
Very satisfied, both picking up and returning the car were very convenient.
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Dave Winifred
Melbourne
10 /10 Excellent
Reviewed: Saturday, December 20, 2025
The service was quite good.
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Cornelia Palmer
Melbourne
10 /10 Excellent
Reviewed: Saturday, December 20, 2025
Once you exit the terminal, follow the signs to find the store. There are many people, and you will need to wait in line. You should be able to communicate in English.
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Janet Webster
Melbourne
10 /10 Excellent
Reviewed: Saturday, December 20, 2025
Very satisfied, the company even gave me a free upgrade to a RAV4. The car was very new, with only 6000 kilometers on it. It performed excellently.
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Pamela Crofts
Melbourne
10 /10 Excellent
Reviewed: Saturday, December 20, 2025
Great value for money, excellent service. Easy pickup and drop-off.
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Beryl Wollaston
Melbourne
6 /10 Average
Reviewed: Saturday, December 20, 2025
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Eileen Eveline
Melbourne
10 /10 Excellent
Reviewed: Saturday, December 20, 2025
Very satisfied
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Diana Coverdale
Melbourne
6 /10 Average
Reviewed: Saturday, December 20, 2025
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Viola Patience
Melbourne
2 /10 Poor
Reviewed: Saturday, December 20, 2025
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Pamela Crofts
Melbourne
10 /10 Excellent
Reviewed: Saturday, December 20, 2025
Very easy to find, the stores all have Hertz's yellow signs. The previous blue ones seem to be out of business.
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c.mcgrath
Melbourne
10 /10 Excellent
Reviewed: Saturday, December 20, 2025
Best experience ever super easy process excellent staff excellent service and great vehicle top marks all round
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Arlen Tracy
Melbourne
10 /10 Excellent
Reviewed: Saturday, December 20, 2025
Very good and professional.
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May Juliana
Melbourne
2 /10 Poor
Reviewed: Saturday, December 20, 2025
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Mandel Rebecca
Melbourne
10 /10 Excellent
Reviewed: Saturday, December 20, 2025
They promote toll services. Since it's my second time in Melbourne, I was able to plan my route to avoid toll roads, saving some money.
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Prima Maltz
Melbourne
10 /10 Excellent
Reviewed: Saturday, December 20, 2025
Straightforward and simple. I mentioned to the lady at the counter that we were five adults and one child, and asked her to make sure it was a seven-seater car. She asked about our luggage, and I said two large bags, one small bag, and a stroller. She hesitated for a moment and then said she'd upgrade us to a Land Cruiser for free.
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Joy Julian
Melbourne
10 /10 Excellent
Reviewed: Saturday, December 20, 2025
Very suitable
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Blake Morton
Melbourne
10 /10 Excellent
Reviewed: Saturday, December 20, 2025
Overall very satisfied, the car is quite new with 25,000 kilometers.
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Xavier Sweet
Melbourne
10 /10 Excellent
Reviewed: Saturday, December 20, 2025
Pretty good, fast, and simple, but the car wasn't cleaned and had leftover popcorn from the previous user.
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Anna Zechariah
Melbourne
10 /10 Excellent
Reviewed: Saturday, December 20, 2025
The service was great, they kept reminding me about the return process.
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Willie Haggai
Melbourne
10 /10 Excellent
Reviewed: Saturday, December 20, 2025
Very satisfied. No need to wash the car; just refuel and return. You can choose the car when picking up, and the return process is quick.
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Claude Peter
Melbourne
8 /10 Very good
Reviewed: Saturday, December 20, 2025
Satisfied
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Newman Herbert
Melbourne
10 /10 Excellent
Reviewed: Saturday, December 20, 2025
The process was very quick.
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Lena Saxton
Melbourne
10 /10 Excellent
Reviewed: Saturday, December 20, 2025
Extremely satisfied
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Rupert Hansom
Melbourne
10 /10 Excellent
Reviewed: Saturday, December 20, 2025
Returning and picking up the car is very convenient. The credit card used must belong to the person who made the reservation. For toll fees, be sure to ask the store staff how to pay them, otherwise you may receive small fines later.
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Victoria Hoyle
Melbourne
10 /10 Excellent
Reviewed: Saturday, December 20, 2025
It seems to be the same company as Hertz, as the two stores are located right next to each other. There was no Golf model available when we picked up the car, so they showed us a hybrid 1.5T Toyota Corolla of the same class. It was a new car with only 20,000 km on it, and the driving experience was quite good, with the car in great condition. The front desk lady was very polite, and after we told her we had already purchased insurance, there was no upselling. Since the two of us had driver’s licenses from different cities, there was an additional driver fee of less than $40 total for five days. We were handed the car keys and taken to the designated spot to inspect the exterior of the vehicle. We took pictures and filmed a video around the car to check for any scratches, dents, chips, or other issues, which were recorded and reported to them immediately if found. Because we didn’t purchase the rental company’s insurance, we had to pay a security deposit of a little over $200 with a credit card. They informed us to return the car with a full tank of fuel and said to call them immediately if there were any issues. Then we were off and ready to go! After getting into the car, it took a bit of time to get familiar with everything. We used Google Maps for navigation, which worked well. Since the car had CarPlay, it was super convenient and we didn’t need to buy a phone holder. On the first two days, we drove to Melbourne city, where driving in the city center was slightly more complicated, especially at intersections where you sometimes need to make right turns from the far-left lane and wait for the horizontal traffic light to turn green. Over the next three days, we went to the Great Ocean Road via Geelong, and the drive was much more enjoyable. When returning the car, we followed the GPS to the airport, and as we neared the parking lot, we saw signs pointing to 'Car Rental'. Simply follow the signs, and you won’t go wrong.
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Anonymous
Melbourne
10 /10 Excellent
Reviewed: Saturday, December 20, 2025
Just okay.
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