Thrifty, Melbourne Airport Car Rental

Best price car rental
Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Thrifty - Melbourne Airport Information, Car Rental Instructions & Policies

Address

ARRIVAL DRIVE,TULLAMARINE,VI,3045,AU

Telephone

+61383129590

Pick-up Instructions

The Thrifty - Melbourne Airport car rental location is in terminal

You can walk to the counter of Thrifty - Melbourne Airport car rental.

The rental office is located on the ground level of the ParkRoyal Hotel, opposite Terminals T1, T2, and T3, behind the large Melbourne sign. If you arrive at Terminal T4, make your way outside to Terminal T3 to cross the road . Please proceed to the office to complete your rental contract.

Drop-off Instructions

When approaching the airport area, follow the road signs marked "Car Rental Returns." After passing through the center road traffic light, keep right and watch for overhead signs indicating "Car Rental Returns" at the entrance. Enter through the Car Rental Return car park entrance. Follow the rental company logo to the designated return area. Google map link: https://maps.app.goo.gl/LDVHwiWde2t9qsET6

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:59	00:00 -01:00 06:00 -23:59	00:00 -01:00 06:00 -23:59	00:00 -01:00 06:00 -23:59	00:00 -01:00 06:00 -23:59	00:00 -01:00 06:00 -23:59	07:00 -22:00

Security Deposit

Deposit amounts depend on the vehicle category and can be paid via credit card pre-authorization.

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 25 years old with charge of AUD 25 - 39.317795 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

If you are a local renter, you may be required to present a utility bill within 3 months for checking.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
South Stradbroke Island, French Island

French Island and South Stradbroke are permitted but customers are not allowed to drive on beach.

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Churchill Island, Phillip Island, Mornington Peninsula, Kangaroo Island

Thrifty will allow the vehicles to be taken to Bruny Island provided you pick up from certain branch. Such as Sydney Airport，Hobart Airport, Hobart City,Adelaide Downtown, Launceston Airport and Launceston City. Please confirm the surcharges with supplier. Customer should be liable for all the damage when transiting the cars. The vehicle insurance deductible may be adjusted,please consult the counter staff for details.

Must-not:

Taking rental cars to following islands is not allowed：
Rottnest Island, Fitzroy Island, Mornington Island, Mariah Island, Magnetic Island, Fraser Island, North Stradbroke Island

Excess

Collision Damage Waiver Excess differs by car model:

AUD 4000-5500 for other car models.

EUR 1540 for Toyota Prado,

AUD 0 for Chevrolet Lacetti,Toyota Auris Hybrid,Toyota Corolla,Kia Niro Hybrid,Suzuki Vitara,Skoda Kamiq,Pallet Gates Dropsides-diesel,Cubic Metre Van,Renault Kangoo 3mâ³,Peugeot Expert 5m3,Mg-3-benzin-otomatik,Special,Ds Ds3,Audi Rs3 Sportback,Ford Fiesta,Nissan Almera 1.0 Turbo,Renault Kwid Intens Or Similar,Toyota Yaris,Mystery Vehicle,Toyota Camry Hybrid,Alfa Romeo Giulia,Peugeot 3008,Ds Ds7,Toyota Fortuner-4wd,Volvo Xc40,Ldv Delivery 9,Van W Lift,Fiat Ducato,Toyota Lc70,Z4 2wd Dual Cab Diesel Tray,Tray Ute,Dual Cab 4wd--4wd,Dual Cab Landcruiser-diesel-4wd,Nissan Serena,Metre Tipper Truck-diesel,Kia Carnival,Romeo Stelvio Winter,Mazda Cx90 3.3 Suv-4wd,Pallet Curtainsider Lift-diesel,Cubic Metre Curtainsider,Y Dual Cab 4wd Lid Canopy-4wd,Mercedes V-class,Carnival 6 Seater,

AUD 5500 for Citroën C3 Automatic Or Similar,

AUD 5500 for Chevrolet Lacetti,

AUD 5500 for Toyota Auris Hybrid,

AUD 5500 for Toyota Corolla,

AUD 5500 for Kia Niro Hybrid,

AUD 5500 for Suzuki Vitara,

AUD 6001 for Skoda Kamiq,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Renault Kangoo 3mâ³,

AUD 0 for Peugeot Expert 5m3,

AUD 0 for Mg-3-benzin-otomatik,

AUD 5500 for Special,

AUD 6001 for Ds Ds3,

AUD 7900 for Audi Rs3 Sportback,

AUD 0 for Ford Fiesta,

AUD 0 for Nissan Almera 1.0 Turbo,

AUD 0 for Renault Kwid Intens Or Similar,

AUD 5500 for Toyota Yaris,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid,

AUD 5500 for Alfa Romeo Giulia,

AUD 5500 for Peugeot 3008,

AUD 5500 for Ds Ds7,

AUD 6001 for Toyota Fortuner-4wd,

AUD 0 for Volvo Xc40,

AUD 0 for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD 0 for Fiat Ducato,

AUD 0 for Toyota Lc70,

AUD 6001 for Z4 2wd Dual Cab Diesel Tray,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang,

AUD 5500 for Nissan Serena,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Mazda Cx90 3.3 Suv-4wd,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for Y Dual Cab 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V-class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Citroen C3 Aircross,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Vauxhall Grandland X,

AUD 5500 for Nissan Qashqai,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 6001 for Toyota Bz4x,

AUD 5500 for Honda Hr-v,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for Audi Sq5 Inc,

AUD 0 for Cubic Meter Van,

AUD 0 for Peugeot Partner,

AUD 0 for Cubic Metre Van,

AUD 0 for 25 Seat Bus,

AUD 0 for Bmw 1 Series,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 0 for Man Tgl 12250,

AUD 0 for Toyota Hilux,

AUD 6001 for Ford Ranger Wildtrak-4wd,

AUD 6001 for Renault Trafic 8 Places,

AUD 5500 for Series 3 Touring,

AUD 6001 for Mercedes Gla,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Renault Trafic,

AUD 0 for Ford Transit 350l,

AUD 0 for Dual Cab-4wd,

AUD 0 for Peugeot 5008 Automatic O Similar,

AUD 0 for Vw Passat Variant,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Vw Caravelle,

AUD 7000 for Metre Van Lift,

AUD 6001 for Jeep Grand Cherokee,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for Spin Adaptada Atendimento Exclusivo Pcd,

AUD 0 for Mercedes Vito,

AUD 6001 for Mystery Vehicle Commercial,

AUD 5900 for ,

AUD 6900 for ,

AUD 7900 for ,

AUD 8800 for ,

Theft Insurance Excess differs by car model:

AUD 4000-5500 for other car models.

EUR 1540 for Toyota Prado,

AUD 0 for Citroën C3 Automatic Or Similar,

AUD 5500 for Chevrolet Lacetti,

AUD 5500 for Toyota Auris Hybrid,

AUD 5500 for Toyota Corolla,

AUD 5500 for Kia Niro Hybrid,

AUD 5500 for Suzuki Vitara,

AUD 6001 for Skoda Kamiq,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Renault Kangoo 3mâ³,

AUD 0 for Peugeot Expert 5m3,

AUD 0 for Mg-3-benzin-otomatik,

AUD 5500 for Special,

AUD 6001 for Ds Ds3,

AUD 7900 for Audi Rs3 Sportback,

AUD 0 for Ford Fiesta,

AUD 0 for Nissan Almera 1.0 Turbo,

AUD 0 for Renault Kwid Intens Or Similar,

AUD 5500 for Toyota Yaris,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid,

AUD 5500 for Alfa Romeo Giulia,

AUD 5500 for Peugeot 3008,

AUD 5500 for Ds Ds7,

AUD 6001 for Toyota Fortuner-4wd,

AUD 0 for Volvo Xc40,

AUD 0 for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD 0 for Fiat Ducato,

AUD 0 for Toyota Lc70,

AUD 6001 for Z4 2wd Dual Cab Diesel Tray,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang,

AUD 5500 for Nissan Serena,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Mazda Cx90 3.3 Suv-4wd,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for Y Dual Cab 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V-class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Citroen C3 Aircross,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Vauxhall Grandland X,

AUD 5500 for Nissan Qashqai,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 6001 for Toyota Bz4x,

AUD 5500 for Honda Hr-v,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for Audi Sq5 Inc,

AUD 0 for Cubic Meter Van,

AUD 0 for Peugeot Partner,

AUD 0 for Cubic Metre Van,

AUD 0 for 25 Seat Bus,

AUD 0 for Bmw 1 Series,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 0 for Man Tgl 12250,

AUD 0 for Toyota Hilux,

AUD 6001 for Ford Ranger Wildtrak-4wd,

AUD 6001 for Renault Trafic 8 Places,

AUD 5500 for Series 3 Touring,

AUD 6001 for Mercedes Gla,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Renault Trafic,

AUD 0 for Ford Transit 350l,

AUD 0 for Dual Cab-4wd,

AUD 0 for Peugeot 5008 Automatic O Similar,

AUD 0 for Vw Passat Variant,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Vw Caravelle,

AUD 7000 for Metre Van Lift,

AUD 6001 for Jeep Grand Cherokee,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for Spin Adaptada Atendimento Exclusivo Pcd,

AUD 0 for Mercedes Vito,

AUD 6001 for Mystery Vehicle Commercial,

AUD 5900 for ,

AUD 6900 for ,

AUD 7900 for ,

Third Party Liability Insurance Excess differs by car model:

AUD 0 for other car models.

AUD 5500 for Chevrolet Lacetti,

AUD 5500 for Toyota Auris Hybrid,

AUD 5500 for Toyota Corolla,

AUD 5500 for Kia Niro Hybrid,

AUD 5500 for Suzuki Vitara,

AUD 6001 for Skoda Kamiq,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Renault Kangoo 3mâ³,

AUD 0 for Peugeot Expert 5m3,

AUD 0 for Mg-3-benzin-otomatik,

AUD 5500 for Special,

AUD 6001 for Ds Ds3,

AUD 7900 for Audi Rs3 Sportback,

AUD 0 for Ford Fiesta,

AUD 0 for Nissan Almera 1.0 Turbo,

AUD 0 for Renault Kwid Intens Or Similar,

AUD 5500 for Toyota Yaris,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid,

AUD 5500 for Alfa Romeo Giulia,

AUD 5500 for Peugeot 3008,

AUD 5500 for Ds Ds7,

AUD 6001 for Toyota Fortuner-4wd,

AUD 0 for Volvo Xc40,

AUD 0 for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD 0 for Fiat Ducato,

AUD 0 for Toyota Lc70,

AUD 6001 for Z4 2wd Dual Cab Diesel Tray,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang,

AUD 5500 for Nissan Serena,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Mazda Cx90 3.3 Suv-4wd,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for Y Dual Cab 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V-class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Citroen C3 Aircross,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Vauxhall Grandland X,

AUD 5500 for Nissan Qashqai,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 6001 for Toyota Bz4x,

AUD 5500 for Honda Hr-v,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for Audi Sq5 Inc,

AUD 0 for Cubic Meter Van,

AUD 0 for Peugeot Partner,

AUD 0 for Cubic Metre Van,

AUD 0 for 25 Seat Bus,

AUD 0 for Bmw 1 Series,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Toyota Prado,

AUD 0 for Man Tgl 12250,

AUD 0 for Toyota Hilux,

AUD 6001 for Ford Ranger Wildtrak-4wd,

AUD 6001 for Renault Trafic 8 Places,

AUD 5500 for Series 3 Touring,

AUD 6001 for Mercedes Gla,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Renault Trafic,

AUD 0 for Ford Transit 350l,

AUD 0 for Dual Cab-4wd,

AUD 0 for Peugeot 5008 Automatic O Similar,

AUD 0 for Vw Passat Variant,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Vw Caravelle,

AUD 7000 for Metre Van Lift,

AUD 6001 for Jeep Grand Cherokee,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for Spin Adaptada Atendimento Exclusivo Pcd,

AUD 0 for Mercedes Vito,

AUD 6001 for Mystery Vehicle Commercial,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Melbourne Airport

4.6 mi from Essendon Airport

11.9 mi from Melbourne City Heliport

Railway Stations

3.9 mi from Broadmeadows

4 mi from Jacana

4.4 mi from Glenroy

Hotels

Nearby PARKROYAL Melbourne Airport

0.2 mi from ibis budget Melbourne Airport

0.2 mi from Holiday Inn Melbourne Airport

Other Landmarks

9.3 mi from Liberty Church

12 mi from Federation Square

CHECK RATES

Map view of Thrifty Store Location

coordinates: -37.670515 144.850297

Location Images

Thrifty-Melbourne Airport-34237-telegraph

The Sign

Thrifty-Melbourne Airport-34237-pickup_guide

Pickup Sign

Guest Reviews

Total points： 8.6 / 10 Very good

Vehicle condition: 0.4
Vehicle cleanliness: 0.2
Spaciousness: 0.2
Counter staff: 0.4
Pick-up location: 0.2
Drop-off location: 0.2
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

C.Wong
Melbourne
8 /10 Very good
Reviewed: Saturday, August 8, 2026
THe pick up time was 7am but others opened way earlier. They should consider at least 6am to suit the customer timing.
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Michelle
Melbourne
2 /10 Poor
Reviewed: Saturday, August 8, 2026
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Ives Barton
Melbourne
6 /10 Average
Reviewed: Saturday, August 8, 2026
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Gregary Mansfield
Melbourne
8 /10 Very good
Reviewed: Saturday, August 8, 2026
The staff were very friendly and politely asked if I needed additional insurance.
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Rosalind Black
Melbourne
2 /10 Poor
Reviewed: Saturday, August 8, 2026
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Wright Jasper
Melbourne
8 /10 Very good
Reviewed: Saturday, August 8, 2026
Very good
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Willie Emmie
Melbourne
8 /10 Very good
Reviewed: Saturday, August 8, 2026
The car key battery was low, and after visiting a tourist spot, the car wouldn't start. I had to call for assistance. Fortunately, it started again during the call, but I was afraid to turn it off halfway through. The next day, I bought a button battery for $15 and fixed it myself.
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Cornelia Elizabeth
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 8, 2026
Very satisfied, both picking up and returning the car were very convenient.
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Dave Winifred
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 8, 2026
The service was quite good.
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Cornelia Palmer
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 8, 2026
Once you exit the terminal, follow the signs to find the store. There are many people, and you will need to wait in line. You should be able to communicate in English.
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Janet Webster
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 8, 2026
Very satisfied, the company even gave me a free upgrade to a RAV4. The car was very new, with only 6000 kilometers on it. It performed excellently.
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Pamela Crofts
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 8, 2026
Great value for money, excellent service. Easy pickup and drop-off.
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Beryl Wollaston
Melbourne
6 /10 Average
Reviewed: Saturday, August 8, 2026
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Eileen Eveline
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 8, 2026
Very satisfied
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Diana Coverdale
Melbourne
6 /10 Average
Reviewed: Saturday, August 8, 2026
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Viola Patience
Melbourne
2 /10 Poor
Reviewed: Saturday, August 8, 2026
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Pamela Crofts
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 8, 2026
Very easy to find, the stores all have Hertz's yellow signs. The previous blue ones seem to be out of business.
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c.mcgrath
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 8, 2026
Best experience ever super easy process excellent staff excellent service and great vehicle top marks all round
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Arlen Tracy
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 8, 2026
Very good and professional.
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May Juliana
Melbourne
2 /10 Poor
Reviewed: Saturday, August 8, 2026
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Mandel Rebecca
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 8, 2026
They promote toll services. Since it's my second time in Melbourne, I was able to plan my route to avoid toll roads, saving some money.
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Prima Maltz
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 8, 2026
Straightforward and simple. I mentioned to the lady at the counter that we were five adults and one child, and asked her to make sure it was a seven-seater car. She asked about our luggage, and I said two large bags, one small bag, and a stroller. She hesitated for a moment and then said she'd upgrade us to a Land Cruiser for free.
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Joy Julian
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 8, 2026
Very suitable
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Blake Morton
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 8, 2026
Overall very satisfied, the car is quite new with 25,000 kilometers.
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Xavier Sweet
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 8, 2026
Pretty good, fast, and simple, but the car wasn't cleaned and had leftover popcorn from the previous user.
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Anna Zechariah
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 8, 2026
The service was great, they kept reminding me about the return process.
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Willie Haggai
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 8, 2026
Very satisfied. No need to wash the car; just refuel and return. You can choose the car when picking up, and the return process is quick.
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Claude Peter
Melbourne
8 /10 Very good
Reviewed: Saturday, August 8, 2026
Satisfied
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Newman Herbert
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 8, 2026
The process was very quick.
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Lena Saxton
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 8, 2026
Extremely satisfied
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Rupert Hansom
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 8, 2026
Returning and picking up the car is very convenient. The credit card used must belong to the person who made the reservation. For toll fees, be sure to ask the store staff how to pay them, otherwise you may receive small fines later.
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Victoria Hoyle
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 8, 2026
It seems to be the same company as Hertz, as the two stores are located right next to each other. There was no Golf model available when we picked up the car, so they showed us a hybrid 1.5T Toyota Corolla of the same class. It was a new car with only 20,000 km on it, and the driving experience was quite good, with the car in great condition. The front desk lady was very polite, and after we told her we had already purchased insurance, there was no upselling. Since the two of us had driver’s licenses from different cities, there was an additional driver fee of less than $40 total for five days. We were handed the car keys and taken to the designated spot to inspect the exterior of the vehicle. We took pictures and filmed a video around the car to check for any scratches, dents, chips, or other issues, which were recorded and reported to them immediately if found. Because we didn’t purchase the rental company’s insurance, we had to pay a security deposit of a little over $200 with a credit card. They informed us to return the car with a full tank of fuel and said to call them immediately if there were any issues. Then we were off and ready to go! After getting into the car, it took a bit of time to get familiar with everything. We used Google Maps for navigation, which worked well. Since the car had CarPlay, it was super convenient and we didn’t need to buy a phone holder. On the first two days, we drove to Melbourne city, where driving in the city center was slightly more complicated, especially at intersections where you sometimes need to make right turns from the far-left lane and wait for the horizontal traffic light to turn green. Over the next three days, we went to the Great Ocean Road via Geelong, and the drive was much more enjoyable. When returning the car, we followed the GPS to the airport, and as we neared the parking lot, we saw signs pointing to 'Car Rental'. Simply follow the signs, and you won’t go wrong.
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Anonymous
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 8, 2026
Just okay.
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Anonymous
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 8, 2026
Super attentive service. There weren’t many people when I picked up the car, and once I finished the paperwork they handed me the keys right away.
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Anonymous
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 8, 2026
Super satisfied with everything.
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Anonymous
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 8, 2026
Staff were pretty nice both at pickup and drop-off. But the Forester they gave me was a really old model with no wireless CarPlay, so I had to use my phone for navigation the whole trip and mount it above the dashboard. It was tiring to look at and it kept almost falling off.
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Anonymous
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 8, 2026
Super efficient service and the car was in great shape and basically brand new – a perfect partner for exploring around Melbourne.
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Anonymous
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 8, 2026
Super efficient service and the car was in great shape and basically brand new – a perfect partner for exploring around Melbourne.
Read More >
Anonymous
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 8, 2026
Everything was great.
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