“Overall good service, thinking of using the company again when we head to Maroochydore in December.”
About East Coast Car Rentals:8.0/10
The car was great.
The lady who served us when we picked up the rental didn’t really explain why we were paying more money. I thought l’d paid everything l needed to. Apparently the extra money was to remove the excess. I wasn’t really given a choice of not doing this.
On returning the car the staff member was very helpful and friendly.
About QEEQ:10.0/10
They were prompt in let me know what the extra money was for.
Give good discounts.
The counter staff were absolutely excellent and it was the smoothest and fastest car hire pick up I have ever had. Drop off process was the same and staff were very friendly and helpful…highly recommend.
The car was ready when I arrived and this was important to me and to the reasons to hire and my circumstances. The staff were friendly courteous and easy to deal with
An excellent experience!
About QEEQ:10.0/10
Bookng was easy and the price excellent value . Very happy
“God experience just be aware it's an expensive venture.”
About East Coast Car Rentals:10.0/10
The only thing l would have anything to say is its an expensive thing to hire.
You have lots of adds about being good value and incentives but it still works out being an expensive thing.
“Great, easy. Except the insurance ( which fortunately we didn’t need to call on), and SatNav”
About Hertz:9.3/10
Just concerned about the damage report. We were shown a drawing of vehicle with damage indicated, at the desk, but didnt have that drawing to compare with our own inspection in the car lot. As we didn’t damage the vehicle, just hoping their before & after audits are the same as we couldn’t reference the “before” report.
Also, great that car had SatNav, but it would only work if destination address has a number preceding street name. It seems the airport has no street “number” so we weren’t able to use it to find our way back to the airport, which was stressful.
About QEEQ:8.0/10
Would rather have taken the premium insurance through Hertz as is sounds like it would have been a 3-party hassle if anything had happened. We didn’t realise Hertz would bill us & that we would have to bill you. Next time we’ll do the insurance through Hertz
Quick and easy pick up and return and the staff were super friendly! Could not have been a more pleasant experience.
About QEEQ:10.0/10
Great booking platform and loved the price drop guarantee. Very easy to deal with and excellent response times to email queries. Would use again and have highly recommended to others.
The store service was excellent and communication was smooth. I had an out-of-town pickup and drop-off, and if I heard correctly, that car can use toll roads.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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