“Overall good service, thinking of using the company again when we head to Maroochydore in December.”
About East Coast Car Rentals:8.0/10
The car was great.
The lady who served us when we picked up the rental didn’t really explain why we were paying more money. I thought l’d paid everything l needed to. Apparently the extra money was to remove the excess. I wasn’t really given a choice of not doing this.
On returning the car the staff member was very helpful and friendly.
About QEEQ:10.0/10
They were prompt in let me know what the extra money was for.
Give good discounts.
The counter staff were absolutely excellent and it was the smoothest and fastest car hire pick up I have ever had. Drop off process was the same and staff were very friendly and helpful…highly recommend.
“God experience just be aware it's an expensive venture.”
About East Coast Car Rentals:10.0/10
The only thing l would have anything to say is its an expensive thing to hire.
You have lots of adds about being good value and incentives but it still works out being an expensive thing.
Quick and easy pick up and return and the staff were super friendly! Could not have been a more pleasant experience.
About QEEQ:10.0/10
Great booking platform and loved the price drop guarantee. Very easy to deal with and excellent response times to email queries. Would use again and have highly recommended to others.
Car wasn’t ready when we arrived and girl called for it but still didn’t come . After about 20 minutes she went herself to get it and took another 15 minutes or so to bring it back saying she has to wash it herself !she was delightful but bargain generally not good
No
We understood we were getting a Toyota Corolla or equivalent- whilst the Suzuki Swift was good it can not realistically be considered equal in engine and other size to the Suzuki
The store service was excellent and communication was smooth. I had an out-of-town pickup and drop-off, and if I heard correctly, that car can use toll roads.
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