CAR RENTAL REVIEWS ON TIMES AT KANSAI INTERNATIONAL AIRPORT, KIX

I booked the car with an ETC card (CEP), and pre-paid for a lump sum of 8000￥。After returning the car, the total cost for the ETC showed 24020￥。The counter said I used some road that not covered by CEP, so I need to pay the different of 10460￥。But when I back home, check through the table they gave me, it shows that the counter girl over charge me by 1580￥。I still waiting for their reply.

This platform is good, respond fast and very helpful, will book through them again. Thank you!

Process to get vehicle went smoothly. Knowledgeable staff

Command of English can be improved.

Include the ETC card as a mandatory add on. We had to ask the counter if ETC is provided. Cannot imagine moving around Japan without the ETC.

The car body is a bit dirty. And need to check everything celarly as find some scratches on the car body.

Gd platform and cheap price!

Seamless process. Polite and helpful

Nil

The car met our expectations. We recommend the staff to be trained in better explanation with English. It was hard to understand some of the things that was said during the pick up process.