Great as Usual

I recommend buying insurance from the car rental company. QEEQ's own insurance requires you to pay upfront and the rental company also needs a £2000 deposit, which is locked for a long time. I had an accident this time, and fortunately, I thought the deposit was too high, so I bought comprehensive insurance for £200 from the rental company. When the accident happened, I called the rental company directly. It's impossible to reach QEEQ's customer service on the phone. If they charge customers, but can't provide the service, why make it difficult for people abroad?

35 mins to pick up in 2 degrees Celsius, the van was waiting at the wrong bus stop behind a bus and with no signage on the front. The driver did at least help me with one of my three cases once we had finally found each other. Check in was complicated because of having to use the self check in machine, even though there were no other customers present and at least two staff working on the desk. The first vehicle issued was not read worthy due to a defective passenger-side mirror, which should not have been released for rental. The vehicle was swapped when I complained. The car was collected in the dark and covered in overnight moisture so some damage was not noticed on the rear driver-side wheel arch; this was only found when I reached my initial destination. Vehicle collection should be arranged in a well-lit area to ensure that no such damage is missed by the renter. The vehicle ran well and is comfortable. The shuttle can does not run frequently enough so I was waiting almost 30 mins after dropping off the vehicle to return the airport.

All good. I received a price drop 'discount' prior to picking up the vehicle.

We had a free upgrade which was fantastic. Mamod was excellent, great customer service, very smooth hiring. Will definitely be recommending

Very transparent, easy to book and find information

Lousy and rude customer service. Got a lousy pick up truck instead of 7 seater SUV. Insurance is expensive. Overall a scam! Will never ever rent from Easirent!

There were no signs for Easirent at the airport shuttle at Glasgow, so we didn’t know we were in the right place. We have rented with the company before so made sure all of our paperwork was in order. Be careful driving because any fines or tickets will incur a £55 admin cost. The car we got (black Peugeot) was dusty on the outside and had many small scratches and obvious scuffs, but the attendant let us go over the car thoroughly and he noted all of the defects. This is why our pick up took nearer 20 mins. I guess this is why the price is so low, but the car itself was in good condition and we had no problems driving it. Car had a dash cam, which we found reassuring. Drop off was fine, they noted no problems, and we were back on the airport shuttle within 10 minutes. Overall, decent car (if not scratched), friendly service and thorough. I like that they didn’t rush us when checking over the car on pick-up. But be careful when driving as penalty costs are high! And they could have done with a sign at Glasgow airport.